Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Chili's Grill & Bar is a renowned casual dining restaurant chain that has been serving delicious, high-quality food since its inception in Dallas, Texas, in 1975. Known for its Big Mouth burgers, house smoked ribs, sizzling fajitas, and hand-shaken margaritas, Chili's has cultivated a legacy built on excellent service, hospitality, and community involvement. The company is dedicated to providing an exceptional dining experience, blending classic American flavors with a welcoming and fun atmosphere. As part of the casual dining industry, Chili's embraces a culture of teamwork, accountability, and a positive work environment where every member contributes to the restaurant's success.
This particular Chili's location in Augusta, GA, is operated by an independent franchise owner, offering a unique opportunity for those interested in being part of a vibrant team in a fast-paced hospitality environment. The benefits available may vary by location, but the workplace culture emphasizes growth, recognition, and collaboration among team members.
The role of Manager at Chili's is crucial in driving both the guest experience and business success. Managers are more than just supervisors; they are leaders who foster an environment where team members thrive, guests feel valued, and operational excellence is a priority. They are wired for hospitality, passionate about connecting with people, and thrive in high-energy settings. This is a leadership role that balances business responsibilities such as cost control and financial management with interpersonal skills like communication, accountability, and team motivation.
Managers at this location lead by example and are responsible for ensuring that every guest enjoys outstanding service and quality. They hold team members accountable to operational and quality standards, and they take a proactive approach to identifying and resolving issues with integrity and transparency. Each manager champions the restaurant's culture and core beliefs, such as "Every Guest Counts," "Food Perfection," and "Be Accountable."
In addition to operational duties, Managers play a vital role in hiring, training, retaining, and developing staff capable of taking on greater responsibilities. They are expected to foster open communication channels between management and team members and to influence positive behavior and adoption of restaurant initiatives. Community engagement is also a key focus, where managers help develop relationships within the local area to drive guest participation and elevate the restaurant's presence.
The position requires a dependable and team-oriented individual who excels in a fast-paced environment and can multitask efficiently. Practical skills in cost control, food safety, root cause analysis, and quality checks form the foundation of this role, ensuring the restaurant not only meets its financial goals but fully complies with health and safety standards.
This is a full-time, hands-on managerial position offering the chance to grow within a globally recognized brand while contributing directly to the guest experience and operational success of a busy restaurant. Those who thrive here are those who bring heart and mind to leadership, enjoy a challenge, and believe in having fun while delivering top business results.
This particular Chili's location in Augusta, GA, is operated by an independent franchise owner, offering a unique opportunity for those interested in being part of a vibrant team in a fast-paced hospitality environment. The benefits available may vary by location, but the workplace culture emphasizes growth, recognition, and collaboration among team members.
The role of Manager at Chili's is crucial in driving both the guest experience and business success. Managers are more than just supervisors; they are leaders who foster an environment where team members thrive, guests feel valued, and operational excellence is a priority. They are wired for hospitality, passionate about connecting with people, and thrive in high-energy settings. This is a leadership role that balances business responsibilities such as cost control and financial management with interpersonal skills like communication, accountability, and team motivation.
Managers at this location lead by example and are responsible for ensuring that every guest enjoys outstanding service and quality. They hold team members accountable to operational and quality standards, and they take a proactive approach to identifying and resolving issues with integrity and transparency. Each manager champions the restaurant's culture and core beliefs, such as "Every Guest Counts," "Food Perfection," and "Be Accountable."
In addition to operational duties, Managers play a vital role in hiring, training, retaining, and developing staff capable of taking on greater responsibilities. They are expected to foster open communication channels between management and team members and to influence positive behavior and adoption of restaurant initiatives. Community engagement is also a key focus, where managers help develop relationships within the local area to drive guest participation and elevate the restaurant's presence.
The position requires a dependable and team-oriented individual who excels in a fast-paced environment and can multitask efficiently. Practical skills in cost control, food safety, root cause analysis, and quality checks form the foundation of this role, ensuring the restaurant not only meets its financial goals but fully complies with health and safety standards.
This is a full-time, hands-on managerial position offering the chance to grow within a globally recognized brand while contributing directly to the guest experience and operational success of a busy restaurant. Those who thrive here are those who bring heart and mind to leadership, enjoy a challenge, and believe in having fun while delivering top business results.
Job Requirements
- High school diploma or equivalent
- Previous restaurant or hospitality management experience preferred
- Strong multitasking and communication skills
- Ability to lead a team and motivate employees
- Knowledge of food safety standards and procedures
- Ability to manage costs and financial aspects
- Willingness to work flexible hours including evenings, weekends, and holidays
- Dependable and team-oriented
- Ability to work in a fast-paced environment
- Basic computer proficiency
Job Qualifications
- High school diploma or equivalent
- Previous management experience in the restaurant or hospitality industry preferred
- Strong communication and leadership skills
- Ability to handle multiple tasks and work in a fast-paced environment
- Knowledge of food safety and handling practices
- Experience with cost control and financial management
- Ability to train and develop staff effectively
- Commitment to fostering a positive team environment
- Basic computer skills for operational systems
- Strong problem-solving and root cause analysis capabilities
Job Duties
- Ensure a great guest experience
- Role model and hold team members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between team members and management
- Influence team member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our Manager Timeline and performing quality line checks
- Hire, train, retain, and develop team members to take on larger roles
- Drive guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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