Job Overview

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Employment Type

Hourly
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling

Job Description

Dacha Beer Garden is a lively and vibrant beer garden known for delivering an exceptional guest experience that reflects the warm and inviting spirit of German "Gem\u00fctlichkeit." As a popular destination for both locals and visitors, Dacha prides itself on creating a unique atmosphere where patrons can enjoy high-quality beverages, delicious food, and a welcoming environment. The organization thrives on maintaining a positive community experience and upholding strong customer service values, making it a beloved spot in the hospitality industry.

The role of Assistant General Manager at Dacha Beer Garden is an exciting leadership position that plays a critical part in the overall success of the beer garden's operations. The Assistant General Manager works closely with the General Manager to oversee all aspects of the beer garden, ensuring that operations run smoothly and that every guest receives top-notch service. This position requires a passionate leader who can inspire and mentor the front-of-house team, manage staffing and scheduling with efficiency, and contribute to the sale and execution of private events that enhance the venue's offerings.

In this role, you will be instrumental in fostering an exceptional guest experience by ensuring that the unique atmosphere and culture of the beer garden are preserved and enhanced daily. Your emphasis on the "Dacha Experience" focuses on creating an atmosphere that radiates hospitality and comfort, known in German as "Gem\u00fctlichkeit." You will be responsible for training employees to maintain high standards, testing their competencies to ensure excellent performance, and hiring the right hourly staff to keep the front-of-house running seamlessly.

Moreover, the Assistant General Manager leads the team by maintaining a positive and motivating work environment where performance excellence is encouraged and recognized. In addition to your supervisory duties, you will support the General Manager by assisting in the planning and successful execution of private events, which are vital to the business's growth and customer satisfaction.

Candidates seeking this role should possess a Bachelor\u2019s degree or equivalent experience in Food and Beverage, along with a minimum of four years of experience in the hospitality industry. Proven management experience, preferably in a high-volume and/or fine-dining setting, is essential to succeed in this position. The role demands strong communication skills, a professional demeanor, and the ability to handle sensitive and complex communications with discretion and clarity.

Physical demands include the ability to lift and carry boxes up to 50 pounds, along with working on your feet for extended periods. Additionally, the role requires flexibility to work evenings, weekends, and holidays to meet the demands of the hospitality schedule.

Maintaining an active ABCA manager license and Department of Health food manager license is mandatory for this position. The successful candidate will demonstrate excellent customer service skills and the ability to effectively identify and resolve problems.

This is a dynamic, rewarding opportunity for a hospitality professional eager to contribute to a thriving beer garden that values tradition, quality, and community engagement. Joining the team at Dacha Beer Garden means being part of a motivated group dedicated to excellence in guest service and operational management.

Job Requirements

  • Bachelor's degree in a related field and/or equivalent work experience in Food & Beverage
  • at least 4 years of experience in the hospitality industry and previous experience in scheduling and staffing
  • at least 2 year of management experience in a high-volume and/or fine-dining restaurant and demonstrated track record of success
  • ability to lead and mentor a team and/or its individual members
  • professional appearance and demeanor
  • effective English-language written and oral communication skills
  • ability to identify and assess problems and situations and recommend appropriate courses of action
  • ability to communicate orally and in writing, providing and obtaining information of a complex, technical and sensitive nature effectively, clearly, correctly, concisely, completely, logically, timely, and at an appropriate level and in appropriate format while maintaining confidentiality
  • ability to lift and carry boxes weighing up to 50 pounds for distances of up to 50 feet and to manipulate them from heights, which may require the use of a foot-stool
  • excellent customer service skills
  • interpersonal skills to effectively communicate with all business contacts
  • willingness to work evenings, weekends and holidays
  • active ABCA manager license and DOH food manager license

Job Qualifications

  • Bachelor's degree in a related field and/or equivalent work experience in Food & Beverage
  • at least 4 years of experience in the hospitality industry and previous experience in scheduling and staffing
  • at least 2 year of management experience in a high-volume and/or fine-dining restaurant and demonstrated track record of success
  • ability to lead and mentor a team and/or its individual members
  • professional appearance and demeanor
  • effective English-language written and oral communication skills
  • ability to identify and assess problems and situations and recommend appropriate courses of action
  • ability to communicate orally and in writing, providing and obtaining information of a complex, technical and sensitive nature effectively, clearly, correctly, concisely, completely, logically, timely, and at an appropriate level and in appropriate format while maintaining confidentiality
  • excellent customer service skills
  • interpersonal skills to effectively communicate with all business contacts
  • active ABCA manager license and DOH food manager license

Job Duties

  • Ensure that every guest receives the Dacha Experience
  • train and test employees and upkeep their core competencies
  • assist General Manager with the sale and execution of private events
  • hire hourly front of the house staff
  • establish positive guest relations with all patrons
  • lead the team and upkeep a positive and happy environment while ensuring top performance
  • perform other restaurant side duties as requested by superiors

Job Criteria

Experience

Expert Level (7+ years)


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