Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
team environment
Job Description
Chili's is a popular casual dining restaurant chain that was founded in Dallas, Texas in 1975. Since its inception, Chili's has become renowned for offering classic American dishes such as their Big Mouth burgers, house-smoked ribs, fajitas, and hand-shaken margaritas. With a deep-rooted legacy in service, hospitality, and community engagement, Chili's prides itself on delivering an exceptional dining experience to every guest, every day. They foster a culture of fun, teamwork, and accountability, empowering their employees to not only meet business goals but also enjoy their work environment. As a franchise-operated location, benefits may vary depending on the specific location, and availability of positions must be confirmed through the franchise's hiring website.
The role of a Chili's Manager centers on hospitality and people-first leadership. Managers are the pivotal connection between the team and the guests, ensuring a superior customer experience and driving operational excellence. This position requires a passion for service, a commitment to cultivating team members, and the ability to balance business accountability with a fun, welcoming atmosphere. Chili's Managers lead by example, holding themselves and their team accountable while fostering open communication and collaboration. They are responsible for controlling costs, executing restaurant initiatives, and maintaining high standards for food quality and safety. Managers also drive guest engagement, promote cultural values such as 'Every Guest Counts' and 'Food Perfection,' and play an active role in developing team members to take on larger roles within the restaurant. This high-energy, multifaceted role is perfect for individuals who thrive in fast-paced environments, enjoy multitasking, and take pride in both guest satisfaction and team development.
The role of a Chili's Manager centers on hospitality and people-first leadership. Managers are the pivotal connection between the team and the guests, ensuring a superior customer experience and driving operational excellence. This position requires a passion for service, a commitment to cultivating team members, and the ability to balance business accountability with a fun, welcoming atmosphere. Chili's Managers lead by example, holding themselves and their team accountable while fostering open communication and collaboration. They are responsible for controlling costs, executing restaurant initiatives, and maintaining high standards for food quality and safety. Managers also drive guest engagement, promote cultural values such as 'Every Guest Counts' and 'Food Perfection,' and play an active role in developing team members to take on larger roles within the restaurant. This high-energy, multifaceted role is perfect for individuals who thrive in fast-paced environments, enjoy multitasking, and take pride in both guest satisfaction and team development.
Job Requirements
- high school diploma or equivalent
- prior management experience preferred
- reliable and dependable
- ability to multitask in a fast-paced environment
- strong interpersonal and communication skills
- willingness to lead by example
- ability to work flexible hours including evenings and weekends
Job Qualifications
- experience in hospitality or restaurant management
- strong leadership and communication skills
- ability to work in a fast-paced environment
- excellent multitasking abilities
- commitment to team development and guest satisfaction
- knowledge of food safety standards
- strong problem-solving skills
- high school diploma or equivalent
Job Duties
- ensure a great guest experience
- role model and hold team members accountable to operational and quality standards
- identify root cause of issues while being self-reflective and holding yourself accountable first
- foster open communication between team members and management
- influence team member behaviors by championing change and restaurant initiatives
- lead with heart and mind
- drive business results by utilizing chili's systems to effectively control costs
- follow operational systems such as manager timeline and performing quality line checks
- hire train retain and develop team members
- drive guest engagement and develop community relationships
- understand and practice safe food handling procedures
- communicate and embody chili's culture and cultural beliefs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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