Manager

Washington, UT, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

flexible schedule

performance bonuses

Job Description

Black Bear Diner is a renowned dining establishment known for its hearty comfort food and welcoming atmosphere. Established as a popular restaurant brand, Black Bear Diner combines the warmth of a classic American diner with the charm of a rustic lodge, offering guests a unique dining experience filled with home-style meals and friendly service. With multiple locations across the United States, the company has cemented its reputation in the casual dining sector by prioritizing both customer satisfaction and team development. The restaurant environment is both fun and fast-paced, designed to encourage employee growth and long-term career advancement within the hospitality industry. Black Bear Diner is currently seeking a dedicated Assistant Manager to join their Washington, UT location at 965 N Hoodoo Way. This full-time position offers an excellent opportunity to lead a dynamic team in an engaging work environment.

The Assistant Manager at Black Bear Diner holds a critical role in ensuring the smooth operational flow and superior service delivery of the restaurant. This position will focus on maintaining and enhancing the overall efficiency and technical operations of the restaurant while ensuring high standards of food quality, service timeliness, and customer satisfaction. The successful candidate will be instrumental in controlling labor and food costs, a key component for profitability in the service industry. They will also play a vital role in building and sustaining strong relationships with guests, addressing and resolving any issues promptly, and embodying the core values of hospitality. In addition to guest interactions, the Assistant Manager will be responsible for motivating and refining the restaurant staff through effective training programs and team-building activities. The position requires coordination of staff scheduling and product ordering based on sales volume forecasts to optimize operational performance. This role offers a rewarding blend of leadership, operational management, and guest service in a lively and supportive environment. Candidates who thrive in a fast-paced setting and have a passion for team development and customer service will find this opportunity highly fulfilling and aligned with their career goals.

Job Requirements

Ability to stand and walk 10 hours per day
ability to continuously reach, bend, lift, carry and stoop
ability to freely access all areas of the restaurant
ability to move or handle items weighing 0-75lbs
ability to work varied hours and days to oversee store operations
awareness of potential hazards including cuts, slipping, tripping, falls, and burns

Job Qualifications

Experience in restaurant management or related hospitality roles
strong leadership and team-building skills
excellent interpersonal and communication abilities
knowledge of food and labor cost control
ability to manage scheduling and inventory ordering
proficient in basic computer applications including Microsoft Office and email

Job Duties

Meet guests needs and special requests enthusiastically
review all schedules and forecasts
coordinate opening and closing activities in a timely and safe manner
ensure that all cash handling procedures are followed
execute marketing programs including correct placement and maintenance of POP materials, suggestive selling, and consumer education
ensure compliance with Occupational Safety and Health Act, local health and safety codes, and company safety and security policies
utilize basic computer skills including Microsoft Office (Word, Excel), Internet, and Gmail