
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
This position is for a Manager role within a reputable restaurant franchise. The company operates multiple dining establishments dedicated to providing exceptional guest experiences through high standards of hospitality, service, and food quality. As a franchise business, the brand has established procedures, quality control measures, and operational standards to maintain consistency and superior customer satisfaction across all locations. The franchise model allows individual restaurants to be independently owned and operated while benefiting from the parent brand's marketing, training, and operational support.\n\nThe Manager or Multi-Unit Manager will lead the overall operations of one or more restaurant units. This leadership role includes responsibilities such as recruiting and hiring personnel, developing management staff, managing budgets, and ensuring that the restaurant delivers outstanding guest service. The Manager enforces brand standards and procedures, holds accountability for operational excellence, and drives business growth. Key focus areas include labor management, food cost control, quality assurance, employee coaching, and training. This role requires a hands-on leader with strong communication skills and a genuine passion for hospitality. The position demands the ability to manage multiple priorities effectively while maintaining a positive and guest-focused work environment. This is a franchise position, highlighting the opportunity to work within a proven system but also the need for entrepreneurial spirit and autonomy. Overall, the Manager will play a pivotal role in upholding the brand’s reputation and achieving business success through effective team leadership and operational oversight.
Job Requirements
- Previous experience as a restaurant manager
- Strong communication skills
- Ability to work long hours with extensive standing and walking
- Physical ability to lift or carry up to 25lbs
- Passion for hospitality and customer service
- Willingness to work in a fast-paced environment
- Franchise employment eligibility
Job Qualifications
- Has a strong sense of genuine, heartfelt hospitality
- Ability to work long shifts, with extensive standing/walking
- Ability to consistently lift or carry up to 25lbs
- Excellent verbal and written communication skills
- Previous experience as a Restaurant Manager
Job Duties
- Identify and support systems to control costs and maintain budgets
- Ensure tools and systems are in place to roll out new products, systems and processes
- Provide coaching and feedback to Restaurant Managers regarding brand standards, sales, marketing, and labor and food costs
- Monitor and follow up on training progress
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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