Manager

Smashing Grapes Kitchen and Wine Bar is a distinguished fine dining restaurant that combines a passion for exquisite food, fine wines, and exceptional customer service. Known for its vibrant atmosphere and commitment to quality, this establishment caters to guests who appreciate an expertly crafted dining experience where every detail matters. With an experienced team and a focus on innovation, Smashing Grapes Kitchen and Wine Bar has earned a reputation for excellence in hospitality and culinary art. The restaurant prides itself on fostering a positive work environment that values leadership, teamwork, and a shared passion for the industry. Employees at Smashing Grapes benefit from competitive salaries, comprehensive benefits, and ample opportunities for professional growth within a supportive and dynamic setting.

The Restaurant Manager role at Smashing Grapes Kitchen and Wine Bar is a vital leadership position designed for motivated individuals who are passionate about food, wine, spirits, and customer service. This role requires experienced leaders who have a strong work ethic and the ability to solve problems effectively. Restaurant Managers are expected to have a goal-oriented mindset with aspirations to progress in the management field. Their key responsibility is to ensure that customer satisfaction remains the top priority while maintaining efficient restaurant operations. This involves managing day-to-day activities, guiding staff, and implementing company policies with integrity and enthusiasm.

As a Restaurant Manager, you will take charge of overseeing restaurant performance, including food quality, safety, cleanliness, and cost control measures. You will delegate tasks effectively to shift leaders and staff, ensuring that all team members understand their responsibilities and work collaboratively to achieve the restaurant's objectives. It is also essential to provide ongoing coaching and feedback to managers and employees, helping them to reach their full potential and maintain the highest standards of service. You will play a crucial role in creating a memorable guest experience by fostering a customer-centric culture and encouraging your team to engage with guests thoughtfully and attentively.

In addition to operational management, you will assist in training staff on new menu implementations and guest service protocols. Developing creative solutions to improve processes and handling cash and safety procedures meticulously are also important aspects of this role. Your leadership will be critical in monitoring labor and product costs, utilizing the Micros POS System effectively, and stepping in to support various restaurant functions during staffing shortages. Working flexible hours, including nights, weekends, and holidays, is required to meet the dynamic needs of the restaurant. This position offers a rewarding opportunity to grow professionally within a respected fine dining establishment while contributing significantly to the guests' dining experience and the restaurant's success.