Manager

Milpitas, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $25.00 - $30.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Medical insurance

One-week paid vacation

401k plan

Job Description

Black Bear Diner is a well-established restaurant chain known for delivering a warm, welcoming atmosphere combined with classic comfort food. This family-friendly establishment has built a reputation for its commitment to exceptional guest experiences and high-quality dining services. At the heart of its success is a dedicated team that values not only excellent food but superior service and efficient operational management. The diner prides itself on maintaining consistent standards of food preparation, customer service, and cleanliness to ensure every visit is a delightful experience for guests.

The Manager role at Black Bear Diner is integral to sustaining these high ... Show More

Job Requirements

High School diploma or GED
Previous restaurant experience required
Must be 21 years or older
Must be ServSafe certified or become certified within 30 days
Proficient in computer programs including Excel and Word
Valid driver’s license and current car insurance
Ability to work flexible hours including nights, weekends, and holidays
Capable of exerting up to 60 pounds of force occasionally or frequently
Strong communication skills
Ability to analyze financial statements and control costs
Experience managing staff and scheduling
Knowledge of food safety and health regulations
Ability to work under pressure and handle multiple priorities.

Job Qualifications

High School diploma or GED
Some college preferred
Previous restaurant experience required
ServSafe certified or willing to obtain certification within 30 days of hire
Excellent written and oral communication skills
Ability to listen and understand other points of view
Ability to influence others and gain commitment
Proficient in computer-based programs including Excel and Word
Understanding of P&L analysis, cash controls, labor analysis, yields and food cost calculations
Valid driver’s license and current car insurance
Ability to work flexible hours including nights, weekends, and holidays
Capable of exerting up to 60 pounds of force occasionally or frequently.

Job Duties

Ensure that guest service complies with Black Bear Diner standards
Ensure that food is prepped, cooked and plated according to company standards
Purchase all food from authorized sources, using company required procedures
Monitor utilities, supplies, and other cost categories to minimize impact
Analyze profits and loss statements and take appropriate corrective action
Perform management and administrative responsibilities as assigned by the Diner General Manager
Develop and post labor schedules in advance of work week start
Adjust labor to changes in sale volume
Ensure that food safety practices comply with Black Bear Diner standards as well as local Health Department regulations
Interview and hire team members, getting approval for promotions and changes in employee status
Process payroll accordingly
Maintain applicant tracking as per federal requirements
Assist in achieving financial objectives regarding sales, food cost, labor cost, and other controllable costs
Protect cash and all other company assets by adhering to company control procedures
Work on floor monitoring guest satisfaction, guiding staff, and filling in as needed during peak hours
Utilize a preventive maintenance system, ensuring adequate repair of buildings and equipment as needed
Establish and follow up on cleaning procedures to maintain company housekeeping standards
Ensure the diner is in compliance with all other regulatory agencies related to worker safety, alcoholic beverage sales, etc.

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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