Make & Pack Sous Chef, Operations

Gategroup is a leading provider of airline catering and hospitality services, known for delivering high-quality meals and exceptional customer experiences in the air travel industry. The company operates in numerous international locations, partnering with major airlines to provide gourmet meal plans that meet stringent safety and quality standards. With a commitment to innovation, sustainability, and operational excellence, Gategroup is dedicated to enhancing the travel experience for millions of passengers worldwide. Its team members are empowered to contribute meaningfully, ensuring every flight's culinary service is a highlight of the journey. As a full-time employer offering competitive salaries ranging from $70,000 to $73,000 annually, Gategroup provides a supportive and dynamic work environment with opportunities for career growth and professional development.

The role of the Sous Chef, Operations at Gategroup is integral to maintaining the high standards and seamless execution of airline catering services. Reporting directly to the Executive Sous Chef or Executive Chef, the Sous Chef, Operations supports meal design, preparation, and quality assurance specifically tailored to airline customers. This position demands not only culinary expertise but also strong leadership and operational skills, including food safety compliance, staff management, and production efficiency. The Sous Chef oversees food production efforts alongside Food Supervisors to ensure all meals meet company and government specifications, including FDA, USDA, and HACCP standards.

Key responsibilities include food specification adherence, labor management, training and monitoring staff, and maintaining safety and sanitation practices throughout shifts. This role requires coordination of raw material orders, daily production planning, and inventory oversight, along with work scheduling and employee performance management to optimize productivity and minimize expenses. Gategroup places a strong emphasis on leadership qualities, expecting the Sous Chef to foster a positive work environment, reduce turnover, and handle labor relations in compliance with union agreements.

Candidates for this role should possess a culinary arts background, preferably with an Associate's degree or certification, and have substantial experience in food production or high-volume catering. The role demands excellent communication, analytical, and organizational skills, with the ability to provide constructive feedback and training. Comfortable working in a fast-paced, deadline-driven environment, the Sous Chef, Operations must be adept at multitasking and innovating to improve operational processes.

Gategroup offers comprehensive benefits including paid time off, 401k with company match, medical, dental, and vision insurance, employee assistance programs, commuter benefits, and employee discounts. This full-time position requires regular physical activity, including standing and lifting for extended periods in a kitchen environment, and may involve travel up to 25% of the time. The company embraces diversity and equal opportunity employment, valuing excellence, integrity, passion, and accountability in its workforce. Join Gategroup to be part of a team dedicated to making travel and culinary experiences memorable for customers worldwide.