Maintenance Supervisor R0198390 City Office Austin Austin, Texas Full time

Greystar is a prominent and fully integrated global real estate platform specializing in property management, investment management, development, and construction services with a focus on institutional-quality rental housing. Established in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has grown to manage and operate over $350 billion worth of real estate assets spanning more than 260 markets worldwide, including office locations across North America, Europe, South America, and the Asia-Pacific regions. As the largest operator of apartments in the United States, Greystar manages more than one million rental units and beds globally, demonstrating its extensive influence and expertise in the real estate industry. The company holds approximately $79 billion in assets under management, which includes over $34 billion in development assets and about $36.5 billion in regulatory assets under management. Dedicated to delivering world-class service in rental residential real estate, Greystar focuses on maintaining high standards of quality, safety, and customer satisfaction throughout its operations. To learn more about the company, visit www.greystar.com.

This role is essential for ensuring that Greystar properties maintain exceptional standards of cleanliness, safety, and functionality. The position focuses on technical and mechanical responsibilities, managing the internal and external conditions of buildings, grounds, amenities, and common areas in a manner that aligns with the company's high standards. The role includes performing routine maintenance and repairs based on resident requests and proactive upkeep, diagnosing issues, and completing work orders in accordance with established procedures and regulatory safety codes. Additionally, this role oversees the “make-ready” process, which involves preparing vacant apartments for new tenants through inspections, coordinating necessary repairs, managing vendors, and ensuring all tasks are completed to a high standard. The role involves developing and maintaining standards for the appearance and safety of community environments, encompassing building exteriors, interiors, grounds, signage, common areas, leasing offices, and parking facilities. Another critical aspect involves reviewing the work of team members and contractors to ensure compliance with quality standards and regulations, while also managing inventory and ordering supplies responsibly within budgetary limits.

The role also entails planning and conducting monthly preventative maintenance in line with company policies, assisting in budget development for repairs and capital projects, and supporting cost-saving initiatives by emphasizing repair over replacement and efficient use of materials. Leading safety meetings and ensuring compliance with OSHA regulations and company safety policies is a core responsibility. This role demands a high level of customer service proficiency, including respectful and effective communication with residents and team members, managing work orders promptly, and resolving maintenance-related complaints with professionalism and urgency.

Candidates should expect to work under diverse weather conditions, perform physical duties such as lifting and climbing, and maintain flexibility to work on-call during evenings, weekends, and holidays. The role may require local travel for meetings and training to ensure continuous professional development and operational excellence. Compensation includes a base salary, and eligible candidates may qualify for bonus programs depending on their performance and company results.

Greystar offers a robust benefits package including competitive medical, dental, vision, disability, and life insurance coverage, generous paid time off including vacation, personal and sick days, paid holidays, onsite housing discounts for certain employees, paid sabbaticals after extended service, 401(k) plans with company matching, parental leave, fertility benefits, employee assistance programs, and additional supplemental insurance options. Greystar is an equal opportunity employer committed to diversity and inclusion. The company emphasizes security and transparency during the hiring process to protect applicants from fraud and unauthorized requests for personal information.