Maintenance Porter, PDOT Shuttle Operations

Milwaukee, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $18.50 - $20.50

Work Schedule

Weekend Shifts

Fixed Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

flexible spending accounts

long term disability

short term disability

Life insurance

accident insurance

401k

Paid Time Off

Job Description

SP+, a Metropolis company, is a leading artificial intelligence company specializing in computer vision solutions that enable checkout-free parking experiences. By leveraging innovative technology, SP+ eliminates the need for tickets, machines, apps, or credit cards, allowing customers to simply drive in and drive out, making parking more seamless and convenient. As the largest parking network in America, with over 23,000 employees and operating across more than 4,000 locations in North America and Europe, SP+ is dedicated to reinventing the parking experience. Their focus is on powering checkout-free mobility solutions that enhance everyday life, saving time and reducing hassle for customers everywhere.

With a commitment to advancing technology that integrates effortlessly into daily living, SP+ is driving the future of mobility to include checkout-free experiences beyond parking, aiming to transform the way people live, work, and play. This mission underpins the company's dynamic growth and broad impact, positioning SP+ as a pioneer in the intersection of AI and mobility services.

The Facility Maintenance/ Shuttle Operator role at SP+ plays a critical part in maintaining a clean, safe, and efficient parking environment. This position involves performing regular maintenance and cleaning tasks related to the facility and the shuttle buses, ensuring a positive experience for customers and smooth operation of all services. Duties include moving shuttle buses for fueling, cleaning, or maintenance; clearing snow from ramps and designated areas; painting and maintaining the facility's physical appearance; and routinely cleaning all areas using appropriate tools. The role requires attention to detail and adherence to safety and quality standards, alongside actively assisting customers and resolving complaints independently or with supervisory support.

Employees in this position are expected to be familiar with various aspects of parking operations and may be called upon to cover other duties including cashier responsibilities as needed. Maintaining a neat, professional appearance through full uniform compliance before and during shifts is also essential. This role demands flexibility, effective communication, sound judgment, and a strong customer service orientation to uphold the company standards and deliver exceptional service.

SP+ offers competitive hourly pay ranging from $18.50 to $20.50, with benefits including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k, and paid time off for eligible employees. The company is committed to equal opportunity employment and supports an inclusive work environment free of discrimination or harassment. Additionally, SP+ employs automated employment decision tools to ensure a fair and efficient assessment of candidates. This is an exciting opportunity to join a forward-thinking company that is reshaping the parking and mobility landscape with innovative technology and a customer-first approach.

Job Requirements

Must possess a valid state-issued driver’s license with current address and acceptable driving record
Must obtain and maintain a DOT medical card
High school diploma or equivalent or combination of experience and education
Ability to work various shifts including 2nd shift, 3rd shift and/or weekends if required
Must be able to communicate clearly and effectively orally and in writing
Ability to maintain positive customer service attitude and respond to requests
Ability to adapt to work environment changes and unexpected conditions
Must exhibit sound judgment and professionalism
Must be able to perform physical demands including lifting 50 pounds regularly
Ability to read, write and interpret English
Must maintain a neat and complete uniform appearance during shifts

Job Qualifications

High school diploma or equivalent
Ability to read, write and interpret English
Valid state-issued driver’s license with current address and acceptable driving record
Ability to pass DOT medical examination and obtain DOT medical card
Strong oral and written communication skills
Ability to provide excellent customer service
Adaptability to changes, delays or unexpected events in the work environment
Ability to exercise sound and accurate judgment
Professional demeanor and ability to perform under pressure
Physical ability to perform duties including lifting 50 pounds or more
Experience or combination of education and experience in maintenance or customer service preferred

Job Duties

Maintain a clean appearance at the facility and shuttle operation by performing all maintenance and cleaning tasks related to the facility and/or shuttle buses
Move shuttle buses for fueling, cleaning, general maintenance, etc
Shovel, plow or blow snow from the entrance or exit ramps and designated areas using shovels, snow blowers and other light duty equipment
Paint any and all areas of the facility as directed to ensure all painted surfaces are properly maintained
Perform all maintenance and cleaning tasks noted in the checklists and as directed to remove dirt, dust, litter and debris from all areas using brooms, mops, brushes and other hand tools
Report any observed or suspected policy violations, safety hazards or unusual occurrences to the facility manager in a timely manner
Assist customers within the facility or as directed
Resolve customer complaints independently or with supervisor assistance
Be familiar with all aspects of the operation and cover other duties including cashier responsibilities on an as-needed basis
Maintain a neat and clean appearance and remain in complete uniform during shifts
Perform other duties as assigned