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Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Benefits
Paid Time Off
Retirement Plan
flexible schedule
Employee Discounts
Training and Development
Job Description
Michigan Athletic Club (MAC) located in East Lansing, MI, is a premier fitness and recreational facility dedicated to promoting health and wellness within the community. The club offers a wide range of programs and services designed to support members in achieving their fitness goals in a welcoming, professional, and supportive environment. Known for its state-of-the-art facilities and commitment to member satisfaction, the MAC provides a dynamic workplace that values teamwork, dedication, and superior customer service. As a part of the broader Sparrow Health System, the MAC integrates wellness and preventive care with exceptional customer engagement, making it a leader in... Show More
Job Requirements
- CPR certification
- First Aid certification
- Minimum one year experience as a concierge caregiver or desk attendant
- High school diploma or GED
- Ability to use a keyboard
- Availability to work part-time shifts on Friday, Saturday, and Sunday
- Strong communication skills
- Customer service orientation
Job Qualifications
- High school diploma, GED or successful completion of 12 grades combined with continued enrollment in early college program
- Minimum one year experience as a concierge caregiver or desk attendant
- Demonstrates ability to use a keyboard as required to perform essential duties
- Great customer service skills and ability to communicate well with people
Job Duties
- Greeting each members and guests
- Accept ownership and responsibility
- Maintain knowledge on current club programs
- Scheduling/reserving courts
- Sign-up for program registration
- Problem solving
- POS transactions
- Answering phones, paging, and placing calls to voicemail
- Great customer service for both members and guests
- In depth knowledge of Club Automation software at the MAC
- Handles POS daily
- Assists with POS and concierge desk training to caregivers
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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