LVL6 Bar and Lounge Supervisor, TD Garden

Delaware North Sportservice is a prominent hospitality and food service company widely recognized for managing operations in iconic venues. As part of Delaware North, the LVL6 Bar and Lounge team at TD Garden in Boston, Massachusetts, offers a unique and dynamic work environment. TD Garden itself is a landmark sports and entertainment arena, serving as the home to the Boston Bruins of the NHL and the Boston Celtics of the NBA. With over 3.5 million visitors annually and more than 200 events hosted each year, the venue provides an energetic atmosphere where hospitality professionals thrive. Delaware North has been operating in Boston since 1975, originally purchasing the historic Boston Garden before developing TD Garden and The Hub on Causeway. These venues are not only central to Boston's sports and entertainment scene but also provide excellent employment opportunities in a variety of roles focused on guest services and event management.

Joining Delaware North as a part-time Dining Room Supervisor at the LVL6 Bar and Lounge means becoming part of a legacy of over 100 years of family-owned business dedication to exceptional service and innovative hospitality. The Dining Room Supervisor role is perfect for individuals who excel in fast-paced, team-oriented environments and who take pride in delivering outstanding guest experiences. This position involves supervising hourly team members, ensuring compliance with departmental policies, maintaining an inviting and safe environment, and assisting management with staff training and scheduling. The role pays between $20.00 and $22.00 per hour and includes opportunities for professional development and advancement within an internationally respected company.

Delaware North prioritizes the well-being of all team members by providing comprehensive benefits that support both professional growth and personal comfort. Employees enjoy weekly pay, training and development opportunities, employee discounts, and flexible work schedules. The company culture promotes inclusivity and continuous learning, empowering team members to perform at their best. Working at this venue, especially in the supervisor role, allows individuals to hone leadership skills by managing guest interactions, overseeing team performance, and ensuring all service areas are adequately stocked and presented. This enhances one’s competencies in hospitality management, problem-solving, and team coordination.

The position requires a minimum of one year of related experience and the ability to manage several responsibilities simultaneously. Candidates with strong communication skills, basic math and computer capabilities, and a customer-focused attitude are well suited for this role. Physically, the role demands the ability to stand or walk for extended periods and lift or carry up to 50 pounds, reflecting the dynamic and hands-on nature of hospitality work in busy arenas.

Overall, this opportunity with Delaware North at TD Garden offers a vibrant work setting where you can contribute to memorable guest experiences while advancing your career in hospitality leadership. It is ideal for proactive individuals who enjoy operational responsibilities and supporting their team members in delivering exemplary service. Joining this team also means becoming part of a global network of hospitality professionals dedicated to creating great times in great places and shaping the future of the industry.