Luxury Travel Concierge

Bilt is a dynamic membership platform that started with the mission of rewarding people on their largest monthly expense—rent. Over time, Bilt has evolved into a powerful ecosystem connecting members, property managers, and local merchants. It provides an innovative way for people to earn and redeem rewards across an array of lifestyle categories such as travel, dining, fitness, and everyday spending. By integrating systems that span payments, credit, loyalty, and commerce, Bilt aims to create a seamless and valuable experience for its members. The company operates with a lean structure, moving quickly to innovate and build products that have a meaningful impact. Every team member at Bilt plays a crucial role in shaping the development and success of its offerings. This creates an environment that values ownership, fast learning, and high impact.

This role is for a Personal and Corporate Travel Advisor within Bilt's Travel Pod. As the frontline contact for Bilt members, this position is responsible for providing travel-related support including booking assistance, rewards redemption, and resolving travel issues. The Travel Advisor ensures that every member interaction reflects the company’s dedication to customer care and quality service. The role demands motivation, attention to detail, and the ability to effectively communicate and troubleshoot various travel inquiries. It is an excellent opportunity for candidates who thrive in a fast-paced, innovative setting, enjoy ownership in their work, and are enthusiastic about delivering exceptional travel experiences to a large customer base. The salary range is between $65,000 and $80,000 annually and includes equity and an annual performance-based bonus, underscoring Bilt's commitment to rewarding performance and providing growth opportunities.