Luxury Store Greeter

Perigold is a leading destination for luxury home furnishings, known for offering an unmatched selection of the world’s best design brands and unique pieces to suit every style and space. Established in 2017 and headquartered in Boston, Massachusetts, Perigold is part of Wayfair Inc., a major player in the home goods industry. The company boasts a reputation for high quality, backed by a quality guarantee, expert concierge support, free white-glove delivery, and a 30-day return policy on most items. The Perigold brand is dedicated to serving discerning customers seeking premium furniture, décor, housewares, and home improvement products through an innovative retail experience.

Perigold is expanding into physical retail with its first stores, offering luxury retail destinations spanning 20,000 to 30,000 square feet. These stores provide a tangible, immersive environment where customers can interact with the highest quality products from Perigold’s extensive catalog, coupled with exceptional customer service and expert design assistance. The company seeks to create an inviting space that reflects its commitment to luxury, sophistication, and a seamless shopping experience.

The role of Guest Host is pivotal to maintaining Perigold’s luxury experience, serving as the store’s first point of contact and welcoming guests with warmth, professionalism, and genuine interest. This full-time position, based in West Palm Beach, offers a competitive starting wage of $20 per hour plus quarterly bonuses, with pay rates adjusted according to location, experience, and skills. Reporting to the Assistant Store Manager, Guest Experience, and acting as part of the global Asset Protection team, the Guest Host will uphold the brand’s high standards not only by greeting and orienting guests but also by assisting with store safety and security.

As the Greeter/Store Host, you will create the first impression and ensure every customer feels invited and oriented. The position entails actively engaging guests to understand their needs and directing them seamlessly to designers, product specialists, and sales associates for personalized service. Maintaining a spotlessly organized and welcoming entrance area that reflects the brand’s luxury image is essential. Beyond greeting, this role involves collaborating closely with the sales and design teams to manage guest flow efficiently and assist with general showroom upkeep.

Safety awareness is also a critical responsibility. The Guest Host must monitor activity in and near the entrance area to identify and communicate any risks or safety concerns to leadership, acting quickly and calmly to resolve issues related to store safety for both guests and associates.

Ideal candidates are enthusiastic "people-people" with at least one year of customer experience, excellent communication skills, knowledge of Google platforms, and a flexible schedule including availability for mornings, nights, weekends, and some holidays. Physical demands of the role include standing, walking, and occasionally lifting or moving up to 50 pounds.

Benefits include comprehensive medical and financial benefits, generous employee discounts, and a supportive, inclusive work environment committed to equal opportunity and accommodations for individuals with disabilities. Join Perigold to be part of an innovative, fast-paced team redefining luxury retail and home design excellence.