Luxury Residential Concierge/Package Handler New Rochelle NY

Our client is a well-established property management company located in New Rochelle, NY, specializing in residential and commercial building management. Known for maintaining high standards in resident services and operational efficiency, this company seeks a Package Handler to join their dynamic team. They operate in a bustling environment with a commitment to upholding security and professionalism, ensuring that every resident or employee receives their packages timely and accurately. With a strong emphasis on customer satisfaction, the company fosters a supportive workplace culture that values integrity, reliability, and excellent communication skills.

This position offers both full-time and part-time employment options with a competitive hourly wage ranging from $17.00 to $18.00. The Package Handler will be responsible for accepting deliveries from major carriers such as UPS, FedEx, Amazon, and USPS. This role requires meticulous attention to detail for verifying package labels and recipient information and signing for deliveries when necessary. Beyond handling the physical packages, the Package Handler plays a crucial role in logging and tracking each delivery through a package management system or logbook, including recording recipient details and delivery times.

Organizational skills are key to this role since the Package Handler must sort packages by apartment number, suite, or recipient and ensure all items are stored safely and securely in designated package rooms or shelves. Maintaining an orderly package area to facilitate efficient retrieval and minimize the risk of misplaced or lost parcels is also part of the daily responsibilities.

Another important aspect of this position is to notify recipients promptly about their deliveries through modern communication channels such as email, text, or a building app. The Package Handler must manage the secure release of packages, confirming recipient identities as required to prevent theft or loss.

The ideal candidate for this role will possess at least one year of experience in customer service, phone etiquette, and time management, with concierge experience regarded as a preferred qualification. Flexibility in scheduling, particularly for night and overnight shifts, is also desirable to accommodate the varied delivery schedules. Candidates must be willing and able to reliably commute or relocate to New Rochelle, NY, enhancing their accessibility and commitment to the position.

Working on-site within the building provides direct engagement with residents and colleagues, creating a respectful and cooperative atmosphere. The company offers notable benefits, including participation in a 401(k) plan and a flexible schedule, contributing to work-life balance and financial security. For individuals seeking stable employment with opportunities to build a career in property management and customer service, this Package Handler position presents a fulfilling and growth-oriented opportunity.