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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $24.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Free club access
fitness classes
Employee Discounts
paid parking
Training and Development
Job Description
The Bellevue Club and Hotel is a prestigious athletic and social club located on Seattle's Eastside, serving as a gathering place for the Northwest's most celebrated and visionary citizens. This upscale establishment merges an extensive 250,000 square feet of world-class fitness facilities with four innovative dining spaces, along with unique recreational, social, and business areas, making it a hub of activity and community engagement. Members of the Bellevue Club enjoy a wide range of activities such as yoga classes, tennis matches, lunches with family, wine dinners, and many more events designed to enrich their lifestyle. The property also features the... Show More
Job Requirements
- High school diploma or equivalent
- excellent communication and interpersonal skills
- proficiency with property management systems preferred
- ability to manage multiple tasks simultaneously
- strong organizational skills
- reliable and punctual
- customer-focused mindset
- ability to work flexible hours including evenings, weekends, and holidays
Job Qualifications
- Prior hotel experience preferred but not required
- passion for exceeding guest expectations
- desire to provide excellence in guest service
- acute attention to detail
- positive attitude and proactive approach
- ability to work in a fun and dynamic culture
- full availability including weekends, evenings, and holidays
Job Duties
- Check guests in and out of the Bellevue Club Hotel using Opera Property Management System
- process credit card information, cash and direct billing payments as required
- answer the Bellevue Club Hotel front office and reservation telephones and provide information to prospective guests
- create and modify room reservations using Opera PMS and properly code all reservations
- process room reservation requests via phone, email and walk-in traffic
- receive and action guest room inquiries via property computer system
- coordinate with Housekeeping and Guest Services staff to accommodate guest requests
- use guest history to record guest membership numbers and ensure all information is correct
- maintain evolving knowledge of all hotel room types, features, Bellevue Club facilities and the Bellevue/Eastside area
- maintain and update information about hotel facilities, hours, personnel, and activities
- answer inquiries regarding hotel policies and services
- follow standards of operation and service as established by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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