Luxury Automotive Dealership Service Porter/Valet - Porsche Walnut Creek

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Team member discounts
Career advancement opportunities
Guest services training

Job Description

Alliance Dealer Solutions is a leading service provider specializing in automotive dealership support, renowned for delivering comprehensive solutions that help dealerships streamline their operations and enhance customer satisfaction. As a dynamic and fast-growing company, Alliance Dealer Solutions is dedicated to creating a positive and inclusive workplace where employees are supported and given ample opportunities to grow within the industry. With a commitment to professionalism, innovation, and superior customer service, the company partners closely with automotive dealerships to ensure every aspect of their service departments runs efficiently. Alliance Dealer Solutions plays a pivotal role in the success of dealerships by offering tailored services that cover a wide spectrum of operational needs. Their dedication to employee development and career progression is evident through various training programs and a supportive work environment cultivating team spirit and personal growth.

The role of Service Porter at Alliance Dealer Solutions is vital within the dealership service department. Service Porters are the essential 'jack of all trades' whose responsibilities ensure the smooth functioning and organization of the service drive. This position involves high levels of physical activity and customer interaction, combining manual tasks with the need for exceptional customer service orientation. A Service Porter’s duties include vehicle preparation, movement, maintenance, and delivery while maintaining an efficient and clean service environment. This role requires individuals who are proactive, safety-conscious, and adaptable to rapidly changing conditions typical in dealership environments. The Service Porter acts as a pivotal liaison between customers and the service team, ensuring vehicles are handled with care and returned in optimal condition.

This full-time position offers a competitive salary with immediate earning potential, alongside various benefits including health, dental, and vision insurance for eligible employees. The job is not only physically engaging but presents excellent opportunities for career advancement and promotion for those who exhibit a strong commitment to customer service and professionalism. Among the essential skills required for success in this role are safe driving techniques, attention to detail in vehicle maintenance, a positive and friendly demeanor when interacting with customers, and a collaborative attitude toward team goals. The role promises exposure to working with a variety of car brands and being part of an energetic and growing company that values skill development and team-building.

Job Requirements

  • high school diploma or equivalent
  • valid driver's license
  • age 18 years or older
  • ability to stand walk and run for extended periods
  • ability to lift up to 50 pounds
  • ability to work outdoors in various weather conditions

Job Qualifications

  • high school diploma or equivalent
  • valid driver's license
  • age requirement 18 years or older
  • previous experience in a similar role can be advantageous but is not required

Job Duties

  • vehicle preparation once the greeter has greeted the customer prep the vehicle immediately to ensure a smooth workflow
  • vehicle movement move vehicles as far to the front of the service drive as possible to maintain an organized and clutter-free area key control is paramount
  • vehicle relocation move service vehicles to their designated locations such as detail service lot shop or tinting area record the spot number and place the key in its proper location never in your pockets
  • vehicle maintenance ensure all vehicles are well-maintained while in our care and practice safe driving techniques
  • vehicle delivery when the customer arrives for pick-up ensure the vehicle is clean free of indicator lights and the radio and climate controls are set appropriately
  • perform other tasks as required to ensure the smooth operation of the dealership

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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