LPN/MA/EMT - Concierge Navigator

Park Nicollet Clinics, part of HealthPartners Enterprise, is a respected healthcare organization dedicated to delivering compassionate, personalized, and high-quality care to its patients. Located in St. Louis Park, Minnesota, Park Nicollet has built a strong reputation for innovation and excellence in the healthcare industry. The clinic emphasizes a patient-centered approach, focusing on building strong relationships with patients and supporting their health and well-being with comprehensive services. With a commitment to continuous improvement and community involvement, Park Nicollet offers a collaborative work environment where healthcare professionals can thrive and make a meaningful impact.

The Executive Health Clinic at Park Nicollet is currently seeking a dedicated EMT, Licensed Practical Nurse (LPN), or Medical Assistant (MA) to join the team as a Concierge Care Navigator. This full-time role is essential in providing a seamless and personalized care experience to Executive Health patients. The Concierge Care Navigator is the primary contact for patients, ensuring coordination and smooth navigation through all aspects of their visits. The position requires balancing patient access and administrative duties with concierge-level customer service, blending healthcare knowledge with exceptional organizational and interpersonal skills.

As a Concierge Care Navigator, you will be instrumental in managing patient flow, coordinating scheduling, and collaborating with multiple clinical and support teams to guarantee an efficient and hospitality-driven patient experience. The role demands strong communication abilities, problem-solving skills, and the capacity to work effectively in a dynamic healthcare setting. You will be responsible for scheduling visits, providing patient support, and ensuring that each Executive Health visit is handled with the highest level of professionalism and care. A BLS certification through the American Heart Association or Red Cross is mandatory, and candidates must hold a current license or certification as an EMT, LPN, or MA. This position offers competitive hourly wages ranging from $20.13 to $34.99 based on credentials and experience and includes a comprehensive benefits package with medical and dental insurance, retirement plans, tuition reimbursement, and more. This is an exciting opportunity to join a supportive team where your efforts directly enhance patient experiences and contribute to a culture of excellence in healthcare.