Lot Attendant ($16 hr + tips) - Caddys Madeira

Towne Park is a leading hospitality services company dedicated to creating exceptional experiences through outstanding customer service. Known for its commitment to making a positive impact on the lives of millions of patients, visitors, and guests, Towne Park fosters an environment where employees can make a tangible difference every day. This company focuses on delivering compassionate, efficient, and friendly service that aims to ease the anxiety of patients and their families, while also ensuring that guests visiting new cities have memorable experiences. Towne Park stands out not only for its dedication to customer satisfaction but also for the rewarding nature of its careers, where employees actively contribute to creating smiles and positive interactions throughout every encounter.

As a Lot Attendant at Towne Park, you will play an essential role in maintaining the highest standards of hospitality and customer service within the parking operations of a facility. This position involves accurately collecting and reconciling revenue and parking reports while engaging guests with an attentive, friendly, and professional demeanor. You will be responsible for greeting guests promptly, addressing inquiries, providing directions, and offering information about the surrounding area and attractions. The role also includes managing vehicle stacking and retrieval as needed, ensuring proper handling of guest vehicles and keys with the utmost care and adherence to parking policies. Additionally, you will ensure accuracy in financial transactions, operate parking systems and equipment like registers and credit card machines, and contribute to the smooth operation of the site’s parking services by producing detailed shift reports and maintaining secure records. This position offers a competitive hourly wage of $16 plus tips, with a work schedule consisting of 6-hour shifts that may include both day and night hours. Employees are eligible for benefits including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine, and participation in the company’s 401k retirement savings plan, subject to eligibility criteria based on job classification and tenure.

Towne Park values the diverse skills and experiences brought by candidates and provides opportunities for those with at least one to three months of related experience or equivalent education and training. The Lot Attendant role requires a valid driver's license with a clean driving record, the ability to drive manual transmission vehicles, and comfort with customer service principles in fast-paced environments. Physical stamina is important due to outdoor working conditions and physical demands such as standing for long periods, lifting up to 100 pounds, and navigating varying weather conditions. This career path is ideal for individuals who enjoy working with people, delivering impeccable customer care, and thrive in a dynamic hospitality setting where they can make a positive impact every day.