Loading Dock Concierge

Stratton Amenities is a distinguished hospitality services company that specializes in providing concierge, front desk, and building support programs to Class A commercial and residential properties across the United States. The company is dedicated to delivering safe, professional, and welcoming experiences to tenants, guests, visitors, vendors, and clients. With a strong emphasis on quality service and customer satisfaction, Stratton Amenities has established itself as a leading provider in the hospitality industry. They pride themselves on their commitment to enhancing property management through exceptional personnel and innovative service solutions, creating an environment that is both secure and hospitable.

The Loading Dock Concierge role at Stratton Amenities is a vital position based in Seattle, WA, designed for individuals who thrive in dynamic environments and have a passion for impeccable service. This role involves managing the daily operations at the loading dock of a Class A property, ensuring the seamless flow of vehicles, vendors, and deliveries. The Loading Dock Concierge is responsible for maintaining safety, security, and operational efficiency, while also providing a welcoming presence to all who require access to the property’s loading areas. This position demands a high level of situational awareness, clear communication skills, and a customer-focused approach, as the individual will regularly interact with delivery personnel, vendors, tenants, and property management teams.

In this role, attention to detail is paramount as the Loading Dock Concierge must monitor and document dock activity, ensure compliance with access protocols, and facilitate proper use of loading dock facilities. The candidate must be able to effectively handle vehicle traffic and pedestrian flow around the dock, ensuring safety for all parties involved. Additionally, the role requires vigilance to prevent unauthorized parking and congestion, and to uphold the strict security standards associated with Class A properties. The Loading Dock Concierge also acts as a point of contact for reporting any unsafe conditions, suspicious activities, or maintenance issues quickly and responsibly.

The position provides an hourly wage of $23.00 to $24.00 and includes various benefits that support employee well-being and career growth, such as health, dental, and vision insurance, paid time off, paid training, and opportunities for advancement within the company. The work environment is professional and supportive, fostering continued development in hospitality and building operations. This role is ideal for those with prior experience in hospitality, logistics, security, or customer service, who are detail-oriented, able to work independently, and committed to upholding the standards of a prestigious service provider. Stratton Amenities values employees who present themselves professionally and adhere to uniform requirements, contributing to the company’s reputation for excellence at every touchpoint.