LN Venues, Logistics Manager- House of Blues Dallas

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical
Vision
Dental
mental health benefits
Paid Time Off
401(k)
Career development programs

Job Description

Live Nation Entertainment is the world’s leading live entertainment company, comprising global market leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is recognized globally as the premier event ticketing platform with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts stands as the largest provider of live entertainment worldwide, promoting over 50,000 events every year for nearly 7,000 artists across more than 40 countries. These dynamic businesses empower Live Nation Media & Sponsorship to craft strategic music marketing programs that connect over 1,200 sponsors with the 145 million fans who attend Live Nation Entertainment events annually. This extensive reach and influence underscore Live Nation’s dominant position in the live entertainment sector, providing rich opportunities for individuals passionate about music, events, and live experiences. For more information, please visit www.livenationentertainment.com.

The role available is focused on the coordination and execution of all events contracted by the Sales Department. This position is essential to ensuring every event meets the highest operational standards, supporting seamless transitions from sales to execution. The selected candidate will collaborate closely with multiple departments, including production, operations, sales, and client relations, to deliver exceptional live event experiences.

Key responsibilities include managing all aspects of event setup and breakdown, overseeing equipment and rental needs, and acting as the primary liaison between clients and the House of Blues team members during events. This role demands excellent organizational and communication skills, as it involves pre-shift meetings, detailed execution of event orders, coordinating admission tickets and retail requests, and handling client interactions such as site inspections and walk-throughs. Additionally, the position entails accounting and staff management duties, including verifying payments, completing post-event paperwork, managing budgets, training staff, and overseeing attendance and scheduling.

Inventory management is also critical, as the role includes maintaining linen and cleaning supplies, ordering equipment, managing par levels, securing permits, and ensuring proper handling of specialty items and equipment rentals. The ideal candidate will have comprehensive knowledge of food and beverage service standards, etiquette, fine dining, and be capable of operating various food and beverage equipment, complemented by basic mathematical skills.

Working in a fast-paced, noise-filled environment necessitates physical stamina and adaptability, including the ability to walk and stand for extended periods and lift up to 35 pounds. Leadership qualities such as accountability, dependability, effective communication, initiative, and the drive to meet profit margins are essential to succeed in this role.

Required qualifications include a high school diploma, working knowledge of restaurant and music hall operations, event planning, menu planning, food costing, and legal and HR issues pertinent to the hospitality industry. Positive attitude, excellent written and verbal communication skills, organizational capabilities, decisiveness, and effective delegation are necessary attributes. Preferred candidates will have a college degree and at least two years of management experience in sales, marketing, or catering, with public speaking skills considered a plus.

Live Nation offers comprehensive benefits and perks under its motto ‘Taking Care of Our Own,’ including health benefits (medical, vision, dental, mental health), paid time off, 401(k) with company match, new parent programs, career development opportunities, volunteer time off, and more. The company is committed to equal employment opportunity and embraces diversity, inclusion, and reasonable accommodations for all qualified applicants.

This role is a unique chance for motivated, entrepreneurial, and passionate professionals to join an industry leader and contribute to unforgettable live entertainment experiences globally. If you possess the skills and drive described, Live Nation encourages you to apply and join their dynamic team.

Job Requirements

  • High school diploma
  • Working knowledge of restaurant and music hall operations
  • Experience in event planning, food preparation and presentation
  • Knowledge of menu planning and food costing
  • Familiarity with computers including word processing and spreadsheets
  • Entry level knowledge of legal and HR hospitality regulations
  • Excellent written and verbal communication skills
  • Strong organizational skills and ability to manage multiple projects
  • Ability to make decisions, delegate, and communicate with staff and guests calmly and effectively
  • Ability to work varying schedules to meet business needs
  • Physical ability to walk and stand for long periods and lift up to 35 pounds

Job Qualifications

  • High school diploma
  • Working knowledge of restaurant and music hall operations, event planning, food preparation and presentation, menu planning, food costing, computers (word processing, database spreadsheets)
  • Entry level knowledge of legal and HR issues regarding hospitality industry (federal, state, local law on liquor, labor, health codes)
  • Positive attitude with excellent written and verbal communication
  • High level of organizational and follow-through skills
  • Ability to handle multiple projects, make good decisions, delegate, and communicate effectively
  • College degree preferred
  • Minimum two years management experience in sales, marketing, or catering preferred
  • Public speaking experience a plus

Job Duties

  • Coordinate all aspects of operational set-up and break down of events
  • Assist with Production department all aspects needed for an event
  • Liaison between client and House of Blues Team Members throughout event
  • Execute admission tickets and retail requests for special events
  • Communicate calmly and positively with kitchen, service, beverage, and guest host during events
  • Maintain neat, clean, and well-groomed appearance
  • Conduct event pre-shift with Operations Managers and communicate specifics at Team Member pre-shift
  • Ensure seamless transition from Sales Department to Operations Manager during event
  • Handle all aspects of Special Event after special event order distribution
  • Maintain files in proper order after special event order distribution

Job Criteria

Experience

Entry Level (1-2 years)


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