Live Stream Sales Supervisor (Night Shift)

Job Overview

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Compensation

Salary
Range $65,000.00 - $75,000.00
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Work Schedule

Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k
Employee Discounts
Gym membership reimbursements

Job Description

Gamer's Choice is a vibrant and dynamic team of passionate gamers, creatives, and innovators based in Queens, New York. From its modest beginnings as a small local shop, Gamer's Choice has blossomed into a premier destination for Trading Card Game (TCG) players and collectors across the globe. The company has forged a unique space that perfectly balances an engaging online shopping environment with an exciting and animated in-store experience. Its core mission is to foster a thriving community where fans of various TCGs such as Yu-Gi-Oh!, Pokémon, One Piece, Riftbound, and Disney Lorcana can connect, compete, and celebrate their shared love of gaming. Operating out of Long Island City, the flagship store acts as the community hub, organizing tournaments, live events, and social gatherings both in person and through online channels. These events enhance camaraderie and build meaningful relationships among fans and players.

The role offered by Gamer's Choice is pivotal in supporting and elevating its growing live streaming sales program. This position will be responsible for leading the day-to-day operations of the Live Stream Sales team, ensuring that live shows are executed seamlessly with strong pacing and energy. The right candidate will be instrumental in driving sales results through consistent coaching and real-time feedback to streamers, enhancing overall team performance and customer engagement. Operating primarily during night hours, this role requires managing and overseeing multiple streamers, maintaining inventory readiness, troubleshooting technical issues, and ensuring the stream experience aligns with brand standards. The location for this position is at the company’s store in Long Island City, offering direct involvement with the streaming floor and close interaction with the community and products.

This full-time role offers an annual compensation between $65,000 - $75,000 and promises a rewarding career path within a rapidly expanding niche market of live sales and gaming entertainment. The Live Stream Sales Lead will handle organizing streaming schedules, assigning duties, training new members, and maintaining quality control of listings and giveaways. The position also demands strong operational skills to manage workflow, supply readiness, and respond rapidly to any disruptions during live broadcasts. The candidate’s contributions will directly impact the sustained growth and reputation of Gamer’s Choice in the competitive TCG market, as well as the expanding segment of live shopping platforms. This opportunity is ideal for those who are passionate about gaming culture, have experience in live content management or retail operations, and enjoy mentoring creative teams under high-energy conditions. With an emphasis on community values, commitment to customers, and integrity, Gamer’s Choice offers an inclusive workplace dedicated to growth, innovation, and the love of games.

Job Requirements

  • 1-3 years of experience in live operations or related fast-paced environments
  • Prior experience with streamers or live broadcast environments preferred
  • Strong time-management and multitasking skills
  • Ability to organize workspaces and maintain inventory readiness
  • Experience managing staff schedules and breaks
  • Strong communication and coaching ability
  • Understanding of customer engagement best practices

Job Qualifications

  • 1-3 years of experience in live operations, studio production, retail management, or creator/streamer support
  • Experience working with streamers, content creators, or live shopping platforms
  • Strong communication skills for feedback, coaching, and direction
  • Ability to train staff on customer engagement and performance standards
  • Knowledge of customer engagement best practices
  • Experience managing schedules and shift coverage

Job Duties

  • Oversee streamers during live shows, ensuring proper run of show and pacing
  • Ensure streamers have required inventory and backup products
  • Manage streaming floor by assigning stations and coordinating breaks
  • Support streamers with technical issues and escalate unresolved problems
  • Maintain quality control over listings, giveaways, and streaming SOP adherence
  • Train new streamers in pacing, viewer interaction, and item handling
  • Provide management with updates on stream performance and operational issues
  • Ensure streamers meet performance goals through real-time coaching
  • Manage team schedules and coverage for all shifts
  • Keep streaming floor organized and fully prepared before shifts

Job Criteria

Experience

Mid Level (3-7 years)


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