Live! Cocktail Server (Part Time) Philadelphia

Live! is a dynamic and high-energy casino and entertainment destination renowned for its commitment to offering guests an unforgettable experience. As a major player in the hospitality and gaming industry, Live! combines world-class dining options, engaging gaming floors, and vibrant entertainment venues, making it a sought-after location for both visitors and employees. The establishment prides itself on fostering a culture rooted in fairness, teamwork, and fun, creating a welcoming atmosphere not only for its guests but also for its staff. Operating 24/7, Live! spans over 200,000 square feet of casino space, offering a fast-paced and energetic workplace environment that demands dedication and passion from its team members.

The role of Cocktail Server at Live! Food & Beverage department is designed for individuals who have a passion for fine dining, exceptional customer service, and thrive in an electrifying setting. Cocktail Servers play a crucial role in elevating the guest experience by providing attentive, personable, and high-quality service while assisting with bar operations. This position requires a team player who is knowledgeable about all menu and product offerings, adept at engaging guests, and skilled in maintaining a smooth workflow at the bar and throughout the restaurant.

As a Cocktail Server, you will be responsible for understanding the diverse menu, which includes food and beverage items, to guide guests in making the best choices while upselling available options. Your role includes handling transactions accurately via a point of sale system, maintaining accountability for cash and bank handling, and ensuring compliance with all liquor laws, responsible gaming programs, and safety regulations. The position demands physical endurance as servers must stand, walk briskly, and carry trays loaded with food and beverages throughout the venue for extended periods.

Safety and service quality are paramount, and you will be expected to promptly report any service or safety issues to management and take appropriate steps to recover service if a guest experience does not meet expectations. Maintaining cleanliness of work areas and guest surroundings is equally important, where removing empty glasses, bottles, and cleaning ashtrays contributes to a pleasant environment.

This role requires the ability to work under variable and sometimes challenging conditions, including smoke-filled environments, bright lights, and loud noises. The ability to work nights, weekends, and holidays is essential, as the casino operates around the clock. Cocktail Servers need to comply with specific licensing and certifications, such as RAMP certification and valid licenses issued by state gaming authorities, to align with legal and corporate standards.

Working at Live! offers a unique blend of responsibility, excitement, and personal growth. Employees have access to comprehensive benefits and development programs, making it an appealing option for those dedicated to excelling in hospitality and gaming. With a supportive leadership team and a culture that champions merit-based advancement, Live! is the perfect place for individuals who want to combine their love for customer service with the invigorating atmosphere of a world-class casino and entertainment venue. If you are ready to bring energy and professionalism to one of the most vibrant food and beverage teams, the Cocktail Server position at Live! awaits you.