Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
Choice Hotels International, Inc. (NYSE: CHH) stands as one of the largest lodging franchisors globally, boasting a portfolio of over 7,400 hotels and more than 625,000 rooms spread across 45 countries and territories. As a significant challenger in the upscale hotel segment and a recognized leader in midscale and extended stay accommodations, Choice Hotels offers a diverse collection of 22 brands. These brands cover the full spectrum of accommodations from full-service upper upscale properties to midscale, extended stay, and economy options, enabling the company to cater to a wide range of travelers and occasions. This extensive portfolio allows Choice Hotels to deliver exceptional value to both travelers and franchise owners, supported by the award-winning Choice Privileges loyalty program and various co-branded credit card options. This program offers members quick and easy ways to earn reward nights and personalized perks, enhancing customer loyalty and satisfaction.
Choice Hotels embraces a strong cultural foundation that is pivotal to its ongoing success. The company’s core values of welcoming and respecting everyone, being bold, acting quickly, listening, demonstrating curiosity, and showing integrity resonate throughout the organization. These values drive the company’s dedication to inspiring loyalty, growth, and a genuine hospitality spirit among employees and guests alike. Additionally, the company manages a select portfolio of hotels including brands such as Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson, further contributing to its global lodging presence.
The role of Line Cook at Choice Hotels International is a vital position focused on ensuring cost-effective preparation and attractive presentation of food that surpasses guest expectations. This position involves preparing, garnishing, and plating food orders accurately, adhering strictly to menu specifications and recipes under the guidance of the Chef. The Line Cook is responsible for preparing sauces, soups, and hot entrees, using high-quality ingredients measured precisely. The role requires operating kitchen equipment skillfully, tasting and evaluating food to maintain standards, and consulting with chefs on any concerns. Proper food portioning and appealing garnishing, along with effective plate presentation, are crucial duties that contribute to the guests' dining experience.
Additional responsibilities include coordinating meal completion with servers, preparing for meal services by ensuring proper food amounts are available for expected covers and special functions, and assisting in controlling food costs by managing waste and loss in compliance with standard operating procedures (SOP). The Line Cook will organize and maintain workstations, coolers, and storage areas, ensuring cleanliness and proper food quality. Requisitioning food supplies according to policy, handling kitchen equipment with care, maintaining a clean and hazard-free kitchen environment, and adhering to food safety guidelines are critical components of this role.
The position demands a commitment to delivering a 100% guest satisfaction experience by embodying the Radisson Blu standards of genuine hospitality and exceeding guest expectations. Teamwork, effective communication, empathy in resolving guest issues, and a proactive approach to guest satisfaction are emphasized, along with flexibility in working hours and shift assignments due to the hospitality industry’s round-the-clock nature. The Line Cook role at Choice Hotels International offers a dynamic work environment where culinary skills are honed, and a passionate hospitality spirit is nurtured, making it an excellent opportunity for professionals aiming to grow their career in the hotel and lodging industry.
Choice Hotels embraces a strong cultural foundation that is pivotal to its ongoing success. The company’s core values of welcoming and respecting everyone, being bold, acting quickly, listening, demonstrating curiosity, and showing integrity resonate throughout the organization. These values drive the company’s dedication to inspiring loyalty, growth, and a genuine hospitality spirit among employees and guests alike. Additionally, the company manages a select portfolio of hotels including brands such as Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson, further contributing to its global lodging presence.
The role of Line Cook at Choice Hotels International is a vital position focused on ensuring cost-effective preparation and attractive presentation of food that surpasses guest expectations. This position involves preparing, garnishing, and plating food orders accurately, adhering strictly to menu specifications and recipes under the guidance of the Chef. The Line Cook is responsible for preparing sauces, soups, and hot entrees, using high-quality ingredients measured precisely. The role requires operating kitchen equipment skillfully, tasting and evaluating food to maintain standards, and consulting with chefs on any concerns. Proper food portioning and appealing garnishing, along with effective plate presentation, are crucial duties that contribute to the guests' dining experience.
Additional responsibilities include coordinating meal completion with servers, preparing for meal services by ensuring proper food amounts are available for expected covers and special functions, and assisting in controlling food costs by managing waste and loss in compliance with standard operating procedures (SOP). The Line Cook will organize and maintain workstations, coolers, and storage areas, ensuring cleanliness and proper food quality. Requisitioning food supplies according to policy, handling kitchen equipment with care, maintaining a clean and hazard-free kitchen environment, and adhering to food safety guidelines are critical components of this role.
The position demands a commitment to delivering a 100% guest satisfaction experience by embodying the Radisson Blu standards of genuine hospitality and exceeding guest expectations. Teamwork, effective communication, empathy in resolving guest issues, and a proactive approach to guest satisfaction are emphasized, along with flexibility in working hours and shift assignments due to the hospitality industry’s round-the-clock nature. The Line Cook role at Choice Hotels International offers a dynamic work environment where culinary skills are honed, and a passionate hospitality spirit is nurtured, making it an excellent opportunity for professionals aiming to grow their career in the hotel and lodging industry.
Job Requirements
- High school diploma or GED required
- Culinary degree preferred
- Minimum 1 year cooking experience preferred
- Experience at a similar size and quality hotel recommended
- Must be able to speak, read and understand basic cooking directions
- Ability to follow standardized recipes and plate presentation
- Knowledge of food and beverage preparations, service standards, guest relations and etiquette
- Knowledge of appropriate table settings and service ware
- Excellent attention to detail
- Must possess the ability to handle multiple tasks
- Excellent communication and interpersonal skills
- Ability to effectively communicate with department managers, team members and guests
- Must possess a strong team spirit
- Ability to follow prep list
- Must be flexible in terms of working hours
- Will stand for long periods of time
- Proper lifting techniques required
- Ability to lift, carry, push, pull or otherwise move objects
- Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods of time
- Manual dexterity, hand-eye coordination, and ability to work with hands above shoulders
- Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment
- Ability to lift 50 pounds regularly, pushing or pulling objects up to 100 pounds
- Ability to work under variable temperature conditions and can multi-task
Job Qualifications
- High school diploma or GED
- Culinary degree preferred
- Minimum 1 year cooking experience preferred
- Experience at a similar size and quality hotel recommended
- Ability to speak, read and understand basic cooking directions
- Ability to follow standardized recipes and plate presentation
- Knowledge of food and beverage preparations, service standards, guest relations and etiquette
- Knowledge of appropriate table settings and service ware
- Excellent attention to detail
- Ability to handle multiple tasks
- Excellent communication and interpersonal skills
- Ability to effectively communicate with department managers, team members and guests
- Strong team spirit
- Ability to follow prep list
- Flexibility in working hours
Job Duties
- Prepares and properly garnishes all food orders in accordance with menu specifications under the guidance of the Chef
- Prepares sauces, soups and hot entrees in accordance with menu
- Uses and follows recipes
- Adjusts recipes accurately
- Uses high-quality ingredients and measures them accurately
- Operates all kitchen equipment accurately
- Taste tests and evaluates foods before serving to make sure standards are met
- Consults with Chefs if there are any concerns
- Portions food into standard portions
- Garnishes food in appealing manner
- Presents food using proper plate presentation techniques
- Coordinates completion of menu items with server
- Sets up for meals by ensuring proper amounts are in place for forecasted covers, special functions and any reservations
- Assists in setting up plans and actions to correct any food cost problems
- Controls food waste, loss and usage per SOP
- Organizes and maintains work areas, coolers and storage areas
- Prepares work checklist and organizes work stations for each shift
- Checks and maintains coolers and storage areas for cleanliness, quantity and quality of food products
- Requisitions food with necessary approvals according to policy
- Takes proper care of ranges, ovens, broilers, fryers, griddles, utensils and other equipment
- Ensures that kitchen area remains clean and free of hazards during shift
- Dates all food containers and rotates as per the SOP, making sure that all perishables are kept at proper temperatures
- Returns all food items not used on next shift to designed storage areas, being sure to cover and date all perishables
- Keeps floor clean and free of food items, trash or other obstacles
- Serves food that is safe to eat and looks appealing
- Follows facility’s safe food-handling guidelines
- Cleans and sanitizes work area according to cleaning schedule
- Creates 100% guest satisfaction by providing the Radisson Blu experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations
- Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
- Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
- Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
- Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
- Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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