Lifestyle Director

Savannah, GA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $55,000.00 - $65,000.00

Work Schedule

Flexible

On-call

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid holidays

401k plan

company match

Job Description

FirstService Residential is a leading property management company that specializes in community association management. With a focus on improving the quality of life for residents, FirstService Residential manages a diverse portfolio of homeowners associations (HOAs), condominiums, cooperatives, and planned communities across North America. The company is committed to providing outstanding service through innovative solutions, dedicated support, and professional expertise to enrich community living. The organization's deep knowledge of the property management industry and a comprehensive suite of services make it a trusted partner for both associations and residents alike. They emphasize strong community relationships, sustainable management practices, and continuous improvement to foster vibrant and thriving neighborhoods.

The Community Lifestyle Director role at FirstService Residential is a full-time, exempt position that plays a pivotal part in enhancing the resident experience by developing, promoting, and managing various social and lifestyle programs within the community. The position is responsible for planning and executing HOA social events and programs, as well as overseeing Charter Club activities to enrich community life and foster engagement among residents. The Lifestyle Director's responsibilities extend to managing facility scheduling, social communication platforms, and website management to ensure seamless community interaction and information flow. This role requires strong organizational skills to coordinate events, budgets, vendor relationships, and volunteer programs effectively. The ideal candidate has a background in recreation, hospitality, marketing, event planning, or communications, coupled with experience working with HOAs or active adult programming. The Lifestyle Director works closely with residents, clubs, and neighborhood organizations to maximize participation and satisfaction. The role requires compliance with company standards, ethical conduct, and adherence to safety and operational policies. Salary ranges from $55,000 to $65,000 annually, and comprehensive benefits include medical plans, dental, vision, paid holidays, time off, and a 401k with company match. Open availability, including weekends and on-call duties, is required to successfully meet the demands of this dynamic and engaging position.

Job Requirements

Physical ability to lift up to 50 lbs
Ability to stand, sit, walk, and climb as required
Ability to work at a computer and speak on the phone for extended periods
Willingness to work extended, flexible hours and weekends
Must be on call as needed
Valid Georgia driver’s license
Open availability

Job Qualifications

Major in recreation, hospitality, marketing, event planning, or communication fields preferred
College level courses in business or hospitality preferred
General knowledge of computer systems, software, registration processes, policies, procedures, equipment, materials and products
Strong public speaking skills
Highly effective interpersonal skills, problem solving abilities, and advanced communication skills
Proficient computer skills in Publisher, Word, Excel, and Outlook
Ability to learn new software programs
Three to five years of related work experience with HOAs and/or active adult programming
Pays attention to detail
Effective written and verbal communication skills
Strong customer service, communication and interpersonal skills
Experienced in budgetary development and management

Job Duties

Plan, promote and implement resident programs and special community-wide events
Solicit input and involvement from residents to stimulate participation and awareness of lifestyle opportunities including Charter Clubs
Assist residents, chartered clubs, and neighborhood organizations in the scheduling of Association facilities, including program and room requirements, coordination with other departments, and fee arrangements
Oversee orientation for new owners
Develop and distribute the Association newsletter and other lifestyle public relations and marketing publications
Prepare and manage the annual budget for lifestyle programs, events, music licenses, and corporate card usage to ensure financial sustainability
Establish and maintain relationships with vendors, service providers, and partners
Ensure service agreements and insurance requirements are met
Provide leadership assistance to Charter Clubs ensuring compliance
Assist in the charter application process
Develop and manage an active volunteer program among residents, including promotion and recognition
Manage the website and Website Assistant Team providing technical support
Coordinate all other duties as assigned
Adhere to FirstService Residential Global Service Standards and maintain high personal, professional, and ethical conduct
Ensure all safety precautions are followed
Follow all policies and Standard Operating Procedures as instructed by management
Perform special projects, tasks and other related duties as assigned