LGO Manager II

HMSHost is a global hospitality company renowned for its dedication to delivering exceptional service in travel venues worldwide. With a passionate commitment to creating vibrant experiences, HMSHost operates a vast network of restaurants, retail stores, and foodservice locations across airports, highways, and tourist destinations. The company combines size, resources, and extensive training programs with ample opportunities for career advancement, making it a premier employer in the hospitality sector. At HMSHost, the culture centers on engagement, appreciation, and inclusion, nurturing a work environment where associates are empowered to perform at their best. HMSHost prioritizes competitive wages, robust benefits, and employee recognition as key components of its value proposition to both current staff and prospective talents.

The Manager II position at HMSHost is a pivotal role within the organization, designed for experienced leaders who can effectively support branch management operations in a fast-paced, dynamic setting such as Quick Service Restaurants (QSR), Casual Dining, or similar foodservice environments. This full-time, non-exempt role offers an hourly wage between $20.22 and $24.72, reflecting the importance of this leadership position. The Manager II is responsible for ensuring that the restaurant operates smoothly, maintains optimal cleanliness, is adequately staffed, and meets high operational standards at all times.

This role involves supervising daily activities of associates, assisting the General Manager (GM) or Assistant GM (AGM), and upholding all company policies, particularly those related to adult beverage service and health and safety standards. As a Manager II, you will be engaged in interview processes, employee development decisions including hiring, promotions, terminations, teaching and enforcing regulatory compliance, and ensuring displays and equipment meet company standards. You will also manage cash handling procedures in accordance with HMSHost policies, promote wellness and safety within the workplace, and maintain accuracy in inventory and ordering processes.

Those employed in this position can expect a varied weekly schedule that includes opening, peak, and closing shifts to effectively monitor and guide team operations during these critical periods. HMSHost values a leadership style centered on coaching and fostering a positive, collaborative team atmosphere where associates are encouraged to grow and succeed. The company champions manager-coaches who demonstrate reliability, ethical decision-making, and a consistent commitment to a simple yet powerful mission: ensuring every team member feels great at work and every traveler enjoys an exceptional experience. In return, HMSHost offers extensive benefits such as health and dental insurance, paid time off, retirement savings plans, tuition reimbursement, and career growth opportunities, all designed to support the personal and professional wellbeing of its employees.