Leasing Consultant

Avondale, AZ, USA|

Job Overview

Work Schedule

Weekend Shifts

Job Description

The company is a vibrant and passionate property management organization committed to delivering exceptional customer experiences and maintaining high occupancy rates across its portfolio. Known for fostering a culture where employees truly believe in the mission and values of the business, this company emphasizes teamwork, customer focus, and innovative engagement strategies. Their properties are part of a respected family of communities, known for their quality amenities, desirable locations, and beautiful grounds. Employees at this company enjoy working in a dynamic environment where passion and commitment to excellence are core to every role.

The Leasing Consultant plays a crucial role as the first point of contact for prospective residents and existing tenants alike. This position is responsible for cultivating strong relationships with prospects by providing informative tours, ensuring a seamless application process, and delivering exceptional service throughout the leasing and move-in stages. The Leasing Consultant supports the property management team by assisting with marketing efforts, networking, and community outreach, helping to achieve and maintain established occupancy goals. This role demands a high level of professionalism, detailed organizational skills, and a genuine desire to create an outstanding customer experience. The ideal candidate will thrive in a fast-paced, self-directed environment and possess keen knowledge of leasing fundamentals, including adherence to Fair Housing Laws. Additionally, the Leasing Consultant is expected to facilitate communication between residents and maintenance staff or management, ensuring resident needs are addressed promptly and effectively.

Job Requirements

1-3 years relevant property management experience
excellent customer service skills
knowledge of Fair Housing Laws
ability to work weekends
ability to work in fast-paced entrepreneurial environment
proficiency with Microsoft Office Suite
physical ability to sit, stand, walk for prolonged periods
ability to lift up to 15 pounds

Job Qualifications

1-3 years relevant property management experience
excellent customer service skills
knowledge of Fair Housing Laws
ability to work in fast-paced entrepreneurial environment
proficiency with Microsoft Office Suite
ability to work weekends
strong attention to detail
team player who provides concierge level customer service

Job Duties

Assist manager in marketing efforts to include outreach, preferred employer programs, networking and social media campaigns
Generate interest in the community by touring property with prospects and answering questions about amenities, local community and grounds
Gain familiarity with the various communities, floor plans and availability
Highlight community quality and lifestyle by focusing on amenities, property location and area
Facilitate prospect application process by collecting information, initiating background checks, compiling files and maintaining prospect contact
Provide detailed move-in information to new residents
Deliver consistently high service to residents to exceed expectations and maintain retention
Plan and organize office activities and coordinate paperwork with attention to detail
Assist with coordination of work orders, resident needs, and communication with maintenance staff or management