Leasing & Marketing Assistant - The Metropolitan Gainesville

Landmark Properties is a reputable real estate company specializing in the management and development of residential communities. With a strong commitment to providing quality living experiences, Landmark Properties operates numerous residential communities that cater primarily to college students and young professionals. Recognized for its dedication to excellence and community building, Landmark Properties fosters a supportive environment where residents can thrive. The company is known for its proactive approach to property management, combining innovative marketing strategies with attentive, personalized service to enhance resident satisfaction and community engagement.

The Leasing & Marketing Assistant plays a vital role within Landmark Properties, primarily focused on supporting the community's growth and enhancing resident relations. This position involves assisting in the planning and execution of community-oriented events that engage both current residents and prospective tenants. The Leasing & Marketing Assistant actively participates in on- and off-campus activities to promote the community, making them a key point of contact for prospective residents. This role demands an outgoing and charismatic individual who can act as a quality leader to the Community Ambassadors, fostering enthusiasm and teamwork among peers.

This full-time position reports directly to the Community Manager and does not have direct supervisory responsibilities. The assistant is expected to be hands-on in a variety of leasing and marketing tasks. Responsibilities include daily monitoring and maintenance of model units and tour routes, supporting property aesthetics through curb appeal initiatives, assisting in residential retention and new resident acquisition strategies, and cultivating relationships with vendors and community partners. The Leasing & Marketing Assistant plays a crucial part in organizing and managing monthly resident and marketing events, including housing fairs and social media campaigns aimed at maintaining a robust social presence. Additionally, the assistant helps ensure that follow up activities are performed efficiently for all prospective residents, a critical factor in achieving leasing goals.

Beyond marketing and leasing functions, the assistant undertakes general administrative duties essential to the smooth operation of the community. This includes maintaining confidentiality of client and company information, assisting with roommate matching, understanding and communicating lease document details, participating in move-in processes, and ensuring a clean, professional work environment. The assistant also contributes to financial management by aiding in rent collection and income tracking, operating within budgetary guidelines, and providing documentation for all purchases.

Personnel involvement includes co-facilitating annual leasing training and assisting in performance tracking of Leasing Ambassadors. Customer service is a key focus, with expectations to understand and exceed resident and client needs, foster a welcoming community atmosphere, and handle conflict mediation when necessary. Safety and risk control measures are enforced through documentation of lease violations and reporting security concerns to the Community Manager.

The work environment is moderately noisy and physically demanding, requiring the assistant to perform a variety of physical activities such as standing, walking, climbing, and fine manual tasks. Reasonable accommodations are provided for individuals with disabilities. Landmark Properties emphasizes diversity, inclusion, and equal employment opportunities, striving to build inclusive communities for all employees and residents.