Lead Valet / Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $21.00
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Work Schedule

Weekend Shifts
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Benefits

Leadership role within a high-end hospitality environment
Opportunity for advancement within United Valet Service
Consistent schedule
Team-oriented work environment

Job Description

United Valet Service is a premier valet service provider known for delivering exceptional hospitality and vehicle management services to a wide range of high-end clients, including restaurants, hotels, and event venues. With a strong reputation for professionalism, reliability, and customer care, United Valet Service is dedicated to creating seamless guest experiences by managing all aspects of valet operations with precision and attentiveness. The company prides itself on fostering a team-oriented work culture that values leadership, accountability, and continuous growth opportunities for employees. United Valet Service continuously invests in training and development to ensure their valet professionals uphold the highest standards of service, safety, and operational excellence.

The Lead Valet role at United Valet Service is a critical leadership position responsible for overseeing daily valet operations and ensuring that all service standards are consistently executed by the valet team. This position acts as the on-site point of accountability, managing the team’s performance, and maintaining the flow of vehicle parking and retrieval efficiently. The Lead Valet models professionalism and urgency in guest interactions, creating a positive and memorable experience for every visitor. This is an active working leadership role where the Lead Valet will be directly involved in parking vehicles while simultaneously coordinating team activities, managing traffic flow, and addressing guest concerns in real-time. The position requires strong operational awareness, excellent communication skills, and the ability to remain composed and decisive under pressure.

The ideal candidate will have a minimum of three years of experience in valet services, with prior leadership or supervisory experience preferred. The role demands proficiency in driving both automatic and manual transmission vehicles with a clean driving record. Additionally, the candidate must be able to work flexible hours, including evenings, weekends, and holidays, and be physically capable of standing, walking, and working outdoors for extended periods. United Valet Service offers a leadership role within a sophisticated hospitality environment, a consistent work schedule, and opportunities for career advancement within the company. This position is ideal for an individual passionate about delivering outstanding guest service, leading a high-performing team, and thriving in a fast-paced, customer-focused setting.

Job Requirements

  • Minimum 3 years of valet experience required
  • Prior leadership or supervisory experience preferred
  • Must be able to drive automatic and manual transmission vehicles
  • Strong operational awareness and ability to manage high-volume service
  • Professional, composed, and decisive under pressure
  • Excellent communication and team leadership skills
  • Valid driver’s license with a clean driving record
  • Ability to work evenings, weekends, and holidays
  • Ability to stand, walk, and work outdoors for extended periods

Job Qualifications

  • Minimum of 3 years of experience in valet services
  • Prior leadership or supervisory experience preferred
  • Ability to drive automatic and manual transmission vehicles
  • Strong communication and team leadership skills
  • Ability to manage high-volume service operations
  • Professional demeanor and decisiveness under pressure
  • Valid driver’s license with a clean driving record

Job Duties

  • Lead and direct valet team during each shift to ensure smooth and efficient operations
  • Set the tone for guest experience by modeling proper greeting, urgency, and professionalism
  • Manage traffic flow, staging, and vehicle retrieval to minimize wait times
  • Monitor team performance, including appearance, phone usage, and service standards
  • Ensure proper key control, ticket handling, and vehicle tracking at all times
  • Address guest concerns or service issues on the spot and escalate when necessary
  • Train new valet drivers on procedures, safety, and hospitality expectations
  • Communicate with restaurant management and United Valet Service leadership as needed
  • Ensure the valet stand and surrounding areas are clean, organized, and presentable

Job Criteria

Experience

Mid Level (3-7 years)


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