
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Comprehensive benefits package
Job Description
ABM is a leading facility management provider offering a wide range of services designed to improve the physical workplace experience. With a commitment to excellence and integrity, ABM supports clients by providing specialized services including janitorial, electrical, HVAC, and parking management. As an employer, ABM values diversity and inclusion, with a strong emphasis on supporting military veterans and individuals returning to the workforce, making it an ideal workplace for candidates with limited experience or education. ABM promotes a positive work environment supported by a comprehensive benefits package designed to foster employee well-being and professional growth. For more detailed information on the benefits available to frontline team members, interested candidates can visit ABM’s dedicated Team Member Benefits platform.
The role of Lead Valet at ABM involves overseeing the daily valet operations to ensure smooth, safe, and efficient parking and retrieval of customer vehicles while maintaining high standards of customer service. This leadership role requires managing a team of valet attendants, coordinating traffic flow, and communicating valet procedures clearly to guests. The Lead Valet is responsible not only for operation logistics but also for fostering a welcoming and friendly environment to enhance the guest experience. Responsibilities include monitoring illegal parking situations, handling guest keys securely, managing payment transactions accurately, and maintaining a clean and orderly work area. Working in an outdoor environment under varying weather conditions, the Lead Valet must demonstrate a strong commitment to safety, attention to detail, and effective team coordination. This position is well-suited for individuals seeking to grow their career within facility management or hospitality sectors, especially those who value teamwork and customer-focused service.
The role of Lead Valet at ABM involves overseeing the daily valet operations to ensure smooth, safe, and efficient parking and retrieval of customer vehicles while maintaining high standards of customer service. This leadership role requires managing a team of valet attendants, coordinating traffic flow, and communicating valet procedures clearly to guests. The Lead Valet is responsible not only for operation logistics but also for fostering a welcoming and friendly environment to enhance the guest experience. Responsibilities include monitoring illegal parking situations, handling guest keys securely, managing payment transactions accurately, and maintaining a clean and orderly work area. Working in an outdoor environment under varying weather conditions, the Lead Valet must demonstrate a strong commitment to safety, attention to detail, and effective team coordination. This position is well-suited for individuals seeking to grow their career within facility management or hospitality sectors, especially those who value teamwork and customer-focused service.
Job Requirements
- Must be 21 years of age
- Must possess a valid driver’s license
- Must be able to operate both standard and automatic transmissions
Job Qualifications
- Strong communication skills
- Ability to manage and lead a team
- Customer service experience
- Attention to detail
- Ability to operate both standard and automatic transmission vehicles safely
- Basic math skills for handling payments and daily reconciliation
- Ability to work outdoors in varying weather conditions
Job Duties
- Coordinate traffic flow
- Communicate valet procedure, information and directions clearly and effectively with guests
- Understand and respond appropriately to basic customer and team member inquiries
- Monitor illegal parking and immediately store vehicles
- Interact with guests in a friendly manner
- Assist guests with loading and unloading
- Collect and secure guest keys
- Predict and communicate traffic flow peaks and lot issues
- Identify and arrange for extra support for extended wait times
- Accurately tally and split the tip pool
- Receive and receipt a variety of valet payments
- Accurately reconcile and report daily revenue
- Project currency and coin requirements and re-order as necessary
- Operate, park and retrieve all vehicles in a safe manner by obeying all traffic laws, facility policies, and applicable pedestrian regulations
- Work in an outdoor unprotected environment in all climates for extended periods of time
- Keep work area clean of debris
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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