Lead Marketing Field Agent

Hyatt Vacation Ownership is a renowned global hospitality company dedicated to creating exceptional vacation experiences for travelers worldwide. As part of the prestigious Hyatt Hotels Corporation, Hyatt Vacation Ownership focuses on delivering memorable moments for its owners and guests through innovative services and exceptional customer care. This company operates in a friendly and supportive environment, emphasizing a culture that values meaningful connections and personal growth. With its commitment to excellence and a dedication to fostering an inclusive and diverse workforce, Hyatt Vacation Ownership sets the standard in the vacation ownership and hospitality industry.

The position of Marketing Coordinator Lead at Hyatt Vacation Ownership is a key role responsible for enhancing guest experiences and supporting the company's marketing and sales efforts. This full-time role, based in San Diego at 300 Rancheros Drive, entails acting as a team lead managing schedules and providing leadership and feedback to team members to ensure the highest standards in sales presentations and customer interactions. The Marketing Coordinator Lead is instrumental in creating opportunities for guests and owners to engage fully with the products and services offered by Hyatt Vacation Ownership.

In this capacity, the individual will oversee scheduling sales presentations, managing customer expectations, and ensuring that all participants meet eligibility requirements for the presentations. The role demands a professional who is highly motivated, with experience in sales or customer service, and who excels at interpersonal communication with guests and colleagues in both in-person and phone interactions. The Marketing Coordinator Lead employs persuasive sales techniques designed to maximize revenue while maintaining customer loyalty and satisfaction.

The role goes beyond sales coordination to encompass the broader guest experience and company standards. Responsibilities include warmly welcoming and greeting guests, anticipating and fulfilling their needs, interacting professionally and promptly with colleagues and visitors, and contributing positively to team goals. Adherence to company policies and safety procedures is paramount in maintaining Hyatt's reputation for quality and customer care.

Hyatt Vacation Ownership provides a work environment where employees are supported with competitive pay starting at $19.04 per hour and a comprehensive benefits package. Benefits include medical, dental, and vision insurance, 401K opportunities, travel discounts, credit union membership, tuition reimbursement, professional counseling, family support services, and ample growth and developmental opportunities to help employees thrive in their careers. The company's commitment to employee well-being and professional growth ensures that a career at Hyatt Vacation Ownership is fulfilling and rewarding, contributing to a balanced work-life experience.

Applicants for the Marketing Coordinator Lead role need to be flexible in their availability, including weekends and holidays, and possess qualities such as motivation, customer service aptitude, and relevant experience in concierge, telemarketing, or sales. Physical requirements include the ability to reach overhead and below the knees, perform bending, twisting, pulling, stooping, and stand, sit, or walk for extended periods. This role may also require background and drug screening in line with company policies and relevant legal requirements.

Hyatt Vacation Ownership is proud to be an equal opportunity employer, promoting diversity and inclusion throughout its hiring processes and workplace culture. By joining the team as a Marketing Coordinator Lead, individuals become part of a global community committed to making vacation dreams come true and creating meaningful, memorable moments that last a lifetime.