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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $11.54 - $16.08
Work Schedule
Flexible
Benefits
Fuel discount
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Flexible spending account
Adoption assistance
Tuition Reimbursement
flexible schedule
weekly pay
Job Description
Pilot Company is a prominent and industry-leading network of travel centers that plays a crucial role in fueling and supporting the movement of people and goods across North America. With over 30,000 dedicated team members and more than 750 retail and fueling locations spread across 44 states and six Canadian provinces, Pilot Company has established itself as a pivotal player in the travel, logistics, and energy sectors. Its significant presence allows the company to serve diverse customers ranging from everyday travelers to large trucking companies, ensuring a reliable supply of fuel and quality retail services. Beyond its retail presence, the... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in cashier or retail roles
- Ability to lead and supervise a small team
- Strong interpersonal and communication skills
- Basic math proficiency
- Capability to manage cash, credit, and debit transactions accurately
- Willingness to work flexible shifts
- Ability to follow company policies and procedures
- Physical ability to perform cleaning and stocking duties
- Commitment to providing excellent customer service
Job Qualifications
- High school diploma or equivalent
- Previous cashier or retail experience preferred
- Leadership or supervisory experience a plus
- Strong customer service and communication skills
- Ability to handle multiple tasks and work in a fast-paced environment
- Basic math and cash handling skills
- Knowledge of point-of-sale systems
- Ability to work flexible hours
- Commitment to company values and culture
Job Duties
- Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
- Complete end-of-shift reports and close out procedures
- Follow company and local guidelines with regards to the sale of any restricted merchandise items
- Maintain an organized and clean work area
- Use suggested selling methods to promote and sell products
- Ensure quality service is delivered to every guest
- Handle guest complaints and issues by following company processes and guidelines
- resolve team member conflict
- and communicate issues to management
- Determine break schedules and team member placement during shift
- Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
- Model behaviors that support the company's common purpose
- ensure guests and team members are supported at the highest level
- Ensure all activities are in compliance with rules, regulations, policies, and procedures
- Complete other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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