Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
employee recognition programs
Job Description
Houston Methodist is a leading healthcare organization known for its commitment to providing exceptional medical care, advanced research, and comprehensive patient services. With a strong reputation for innovation and excellence, Houston Methodist operates several hospitals and outpatient facilities across the Houston metropolitan area. The institution prides itself on fostering a supportive and inclusive work environment that emphasizes professional development and patient-centered care. Employees at Houston Methodist benefit from working in a dynamic healthcare setting that values collaboration, continuous learning, and community engagement.
The Lead Food Services position at Houston Methodist plays a crucial role in the Food and Nutrition Services (FNS) department. This role is designed to support the day-to-day operations by acting as a lead staff member responsible for specific areas within the food service department. As an intermediary between management and frontline staff, the Lead Food Services professional ensures that all functions run smoothly, particularly in the absence of managers or coordinators. This includes overseeing employee schedules, addressing customer concerns, and maintaining high standards of food preparation and service.
In this role, the Lead Food Services staff member is actively involved in tasks such as assisting with tray assembly, food preparation, serving customers, replenishing service stations, handling cash, and transporting food carts efficiently. Effective communication is a key component of this position, with responsibilities including identifying workplace hazards, ensuring proper cleaning and sanitation of equipment and work areas, and adhering strictly to department policies and procedures.
The Lead Food Services position requires a strong customer service focus, particularly in a healthcare environment where interaction with patients, visitors, and medical staff is frequent and sensitive. The individual must be capable of handling issues professionally and compassionately, contributing positively to the overall patient experience. Additionally, the role demands proficiency in food service management systems, such as CBORD, and the ability to train and guide other team members.
Beyond operational tasks, the Lead Food Services member supports inventory control, monitors financial aspects such as cash handling and budget adherence, and participates actively in safety and sanitation inspections to comply with hospital and regulatory standards. This leadership position also encourages innovation and process improvement initiatives to enhance department efficiency and patient satisfaction.
Overall, the Lead Food Services role at Houston Methodist is an excellent opportunity for individuals with hospitality and food service experience who seek to grow in a supervisory capacity within a prestigious healthcare institution. The position offers a supportive environment to develop leadership skills while contributing to the wellbeing of patients and staff through quality food service management.
The Lead Food Services position at Houston Methodist plays a crucial role in the Food and Nutrition Services (FNS) department. This role is designed to support the day-to-day operations by acting as a lead staff member responsible for specific areas within the food service department. As an intermediary between management and frontline staff, the Lead Food Services professional ensures that all functions run smoothly, particularly in the absence of managers or coordinators. This includes overseeing employee schedules, addressing customer concerns, and maintaining high standards of food preparation and service.
In this role, the Lead Food Services staff member is actively involved in tasks such as assisting with tray assembly, food preparation, serving customers, replenishing service stations, handling cash, and transporting food carts efficiently. Effective communication is a key component of this position, with responsibilities including identifying workplace hazards, ensuring proper cleaning and sanitation of equipment and work areas, and adhering strictly to department policies and procedures.
The Lead Food Services position requires a strong customer service focus, particularly in a healthcare environment where interaction with patients, visitors, and medical staff is frequent and sensitive. The individual must be capable of handling issues professionally and compassionately, contributing positively to the overall patient experience. Additionally, the role demands proficiency in food service management systems, such as CBORD, and the ability to train and guide other team members.
Beyond operational tasks, the Lead Food Services member supports inventory control, monitors financial aspects such as cash handling and budget adherence, and participates actively in safety and sanitation inspections to comply with hospital and regulatory standards. This leadership position also encourages innovation and process improvement initiatives to enhance department efficiency and patient satisfaction.
Overall, the Lead Food Services role at Houston Methodist is an excellent opportunity for individuals with hospitality and food service experience who seek to grow in a supervisory capacity within a prestigious healthcare institution. The position offers a supportive environment to develop leadership skills while contributing to the wellbeing of patients and staff through quality food service management.
Job Requirements
- High school diploma or equivalent
- three years in hospitality or industry operation
- two years progressive lead or supervisory experience
- food handler permit or certified food manager
- ability to communicate effectively in English
- proficiency with food service software
- knowledge of safety and sanitation standards
- ability to perform simple math calculations
- willingness to work various shifts and comply with uniform policies
Job Qualifications
- High school diploma or equivalent
- three years in hospitality or industry operation
- two years progressive lead or supervisory experience
- cash handling experience preferred
- proficiency in food service management software (e.g., CBORD)
- excellent communication and interpersonal skills
- ability to perform simple mathematical calculations
- knowledge of Microsoft Word and Excel
- strong customer service orientation
- food handler permit or certified food manager
- demonstrated leadership and organizational skills
Job Duties
- Assist in tray assembly
- perform simple food preparation
- serve customers
- replenish stations
- handle cash
- transport food carts timely
- communicate workplace hazards and sanitation procedures
- maintain employee schedules in absence of management
- support training and staff operations
- conduct safety and sanitation inspections
- assist in inventory and ordering
- monitor cashiers and cash handling
- reconcile cash deposits
- maintain financial reports
- promote teamwork and communication
- resolve customer issues with professionalism and compassion
- participate in quality and performance improvement programs
- contribute to patient satisfaction improvements
- identify and implement process improvements
- ensure compliance with food safety standards
Job Location
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