Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Flexible spending account
Life insurance
Job Description
Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products, and salon services. With over 25,000 products from approximately 500 well-established and emerging beauty brands, including Ulta Beauty's private label, Ulta Beauty brings possibilities to life through the power of beauty every day. The company offers a full-service salon in every store featuring hair, skin, brow, and makeup services providing a comprehensive beauty experience for guests in both physical stores and online channels.
At Ulta Beauty, the environment is energetic, passionate, and exciting—a space where artistry and discovery come together to create exhilarating buying experiences for true beauty enthusiasts. Ulta Beauty is committed to fostering a workplace where everyone has a greater purpose, with values centered around vision, mission, and inclusivity. The company encourages voices to be heard, contributions recognized, and offers growth opportunities for its associates. This dedication to inclusivity and opportunity makes Ulta Beauty a leading employer in the retail beauty industry.
The Lead Cashier role at Ulta Beauty embodies this vision by serving as an essential part of the in-store experience, ensuring operational excellence at the cashwrap area. The Lead Cashier is responsible for the efficiency and accuracy of guest transactions, maintaining cleanliness and aesthetics at the cashwrap, and supporting the overall store standards. This position demands a candidate who is not only experienced in cashiering but also skilled in training and leading peers, helping to shape new cashiers and cross-train other associates. With a focus on strong guest service, sales, and loyalty program performance, the Lead Cashier positively contributes to achieving store goals.
This role requires proactive collaboration with peers and the leadership team, as well as dedication to fostering a guest-friendly environment. The Lead Cashier champions Ulta Beauty’s mission, vision, and values by engaging guests effectively, supporting retail sales, omni-channel goals, and promoting loyalty through credit and reward programs. The responsibilities extend beyond transactions: the Lead Cashier ensures proper register operations including opening and closing, manages associate inspections, and leads cashier chat-ins and chat-outs.
Strong performance in this role means driving sales by recommending products and services tailored to guest needs, coordinating appointments and in-store events, and actively supporting team development and store operations. The position is dynamic, requiring continuous interaction with guests and associates, adaptability to a flexible schedule that includes nights, weekends, and holidays, and ability to manage physical demands such as lifting and mobility.
Overall, the Lead Cashier at Ulta Beauty is a pivotal role that merges leadership, guest service excellence, and operational integrity. It provides a rewarding opportunity for individuals passionate about beauty, customer service, and career growth within a vibrant retail environment. With its reputation for innovation and inclusivity, Ulta Beauty ensures that employees thrive and contribute to transforming the beauty industry one shade, one lash, and one cut at a time.
At Ulta Beauty, the environment is energetic, passionate, and exciting—a space where artistry and discovery come together to create exhilarating buying experiences for true beauty enthusiasts. Ulta Beauty is committed to fostering a workplace where everyone has a greater purpose, with values centered around vision, mission, and inclusivity. The company encourages voices to be heard, contributions recognized, and offers growth opportunities for its associates. This dedication to inclusivity and opportunity makes Ulta Beauty a leading employer in the retail beauty industry.
The Lead Cashier role at Ulta Beauty embodies this vision by serving as an essential part of the in-store experience, ensuring operational excellence at the cashwrap area. The Lead Cashier is responsible for the efficiency and accuracy of guest transactions, maintaining cleanliness and aesthetics at the cashwrap, and supporting the overall store standards. This position demands a candidate who is not only experienced in cashiering but also skilled in training and leading peers, helping to shape new cashiers and cross-train other associates. With a focus on strong guest service, sales, and loyalty program performance, the Lead Cashier positively contributes to achieving store goals.
This role requires proactive collaboration with peers and the leadership team, as well as dedication to fostering a guest-friendly environment. The Lead Cashier champions Ulta Beauty’s mission, vision, and values by engaging guests effectively, supporting retail sales, omni-channel goals, and promoting loyalty through credit and reward programs. The responsibilities extend beyond transactions: the Lead Cashier ensures proper register operations including opening and closing, manages associate inspections, and leads cashier chat-ins and chat-outs.
Strong performance in this role means driving sales by recommending products and services tailored to guest needs, coordinating appointments and in-store events, and actively supporting team development and store operations. The position is dynamic, requiring continuous interaction with guests and associates, adaptability to a flexible schedule that includes nights, weekends, and holidays, and ability to manage physical demands such as lifting and mobility.
Overall, the Lead Cashier at Ulta Beauty is a pivotal role that merges leadership, guest service excellence, and operational integrity. It provides a rewarding opportunity for individuals passionate about beauty, customer service, and career growth within a vibrant retail environment. With its reputation for innovation and inclusivity, Ulta Beauty ensures that employees thrive and contribute to transforming the beauty industry one shade, one lash, and one cut at a time.
Job Requirements
- Work a flexible schedule to include days, evenings, weekends, and holidays
- The role of Lead Cashier cannot be held by a minor - must be 18 years of age or older
- Continuous mobility throughout the store during shift
- Frequent bending, pulling, pushing, crouching, stooping, twisting, and reaching
- Frequent lifting and/or moving up to 25 lbs. during shift
- Continuous coordination and manipulation of objects during shift
Job Qualifications
- High school diploma preferred
- 2 years of relevant work experience or equivalent combination of education and experience preferred
- Proven ability to delegate, multi-task, and problem-solve
- Demonstrated knowledge and passion for guest service and a competency for selling
- Experience addressing guests concerns and questions promptly and professionally
- Demonstrated experience in exceeding sales goals and training new hires
- Proficient with basic technology including Point of Sale system and Apple devices
- Excellent written and verbal communication
- Strong collaboration and interpersonal skills
- Ability to work independently and as part of a team
- Ability to build and maintain strong customer relationships
- Ability to react under pressure, use good judgment, and be flexible and adaptable
Job Duties
- Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty including credit, and retail shrink as set by Ulta Beauty for the store
- Ensure that each guest receives exceptional service by providing a guest-friendly environment, including greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services
- Courteously handle sales, refunds, and exchanges
- Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience
- Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals
- Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times
- Maintain prompt, regular attendance
Job Location
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