Lead Cashier

Everett, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Range $20.24 - $25.50

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

overtime pay

Job Description

Ulta Beauty is the premier beauty retailer in North America, renowned for its extensive selection of cosmetics, fragrance, skincare, haircare products, and salon services. As a leading destination for beauty enthusiasts, Ulta Beauty offers more than 25,000 products from around 500 established and emerging beauty brands, including its own private label. Anchoring every store is a full-service salon that provides hair, skin, brow, and makeup services, making it a one-stop shop for all beauty needs. Ulta Beauty operates both physical stores and an online platform, bringing the power and artistry of beauty to life for its diverse clientele. The company is committed to creating a welcoming, inclusive environment where every individual’s voice is heard, contributions are valued, and growth opportunities are plentiful. Ulta Beauty prides itself on transforming the world one shade, one lash, and one cut at a time because beauty is powerful. This ethos fuels the company culture and guides every team member in delivering exceptional guest experiences.

The Lead Cashier role at Ulta Beauty is a pivotal position responsible for maintaining the efficiency and excellence of guest transactions while upholding the highest standards of cashwrap appearance, cleanliness, and overall aesthetics. This role extends beyond transactional duties; it offers the opportunity to lead and influence peers by assisting in the training of new cashiers and cross-training other associates, ensuring a cohesive and productive team environment. The Lead Cashier directly contributes to achieving store sales and loyalty targets by promoting the Ulta Beauty Loyalty Life Cycle and encouraging guests to take advantage of credit and loyalty offers. This leadership position supports store leadership through open and close register functions, cashier accountability chats, and associate exit inspections, ensuring compliance with company policies and consistent operational standards. With a strong focus on guest service, process excellence, and performance, the Lead Cashier engages each guest to personalize their shopping experience and recommend products and services that align with their needs. Beyond customer interaction, this role also emphasizes maintaining store standards across the cashwrap, sales floor, and back areas, protecting company assets, and contributing to an inclusive and supportive workplace. This full-time position offers a competitive pay range of $20.24 to $25.50 per hour, depending on education, experience, qualifications, and location, with eligibility for benefits such as paid time off, health, dental, vision, life, and disability insurance. Part-time employees are eligible for dental, vision, life, and disability benefits. This role requires a passion for the beauty industry, a commitment to exceptional service, and the ability to work a flexible schedule including evenings, weekends, and holidays. Ulta Beauty is an equal opportunity employer that embraces diversity and considers all qualified applicants for employment.

Job Requirements

Work a flexible schedule including days, evenings, weekends, and holidays
Must be at least 18 years of age
Ability to continuously move throughout the store during the shift
Capable of frequent bending, pulling, pushing, crouching, stooping, twisting, and reaching
Ability to frequently lift and/or move up to 25 lbs
Ability to coordinate and manipulate objects continuously during the shift
Must engage in interactive process if disability prevents performance of essential functions

Job Qualifications

High school diploma preferred
2 years of relevant work experience or equivalent combination of education and experience preferred
Proven ability to delegate, multi-task, and problem-solve
Demonstrated knowledge and passion for guest service and competency in selling
Experience addressing guest concerns professionally and promptly
Experience in exceeding sales goals and training new hires
Proficient with basic technology such as Point of Sale systems and Apple devices
Excellent written and verbal communication skills
Strong collaboration and interpersonal skills
Ability to work independently and as part of a team
Ability to build and maintain strong customer relationships
Ability to react under pressure and use good judgment
Flexible and adaptable to changing situations

Job Duties

Contribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty including credit, and retail shrink
Ensure each guest receives exceptional service by greeting and engaging them, personalizing service to their needs, and recommending products or services
Courteously handle sales, refunds, and exchanges
Book appointments and support the execution of in-store events and services
Maintain the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures
Assist in the training of new cashiers and cross-training of associates
Support the leadership team with open and close register functions and associate exit inspections
Ensure compliance with Ulta Beauty's policies and procedures including cash handling and store standards
Maintain outstanding store cleanliness including cashwrap, salesfloor, restrooms, backroom, and break areas
Protect company assets and minimize loss by enforcing store standards and safety measures
Participate in ongoing training to stay informed on industry trends and product knowledge
Share the benefits of the guest loyalty program and lead associates to promote loyalty and credit goals
Collaborate with managers and associates to grow the business