Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
flexible schedule
Professional Development
401(k) Plan
Job Description
Ulta Beauty is a leading North American beauty retailer and the premier destination for cosmetics, fragrance, skin care, hair care products, and salon services. As a company that brings possibilities to life through the power of beauty, Ulta Beauty operates both in-store and online, offering over 25,000 products from approximately 500 well-established and emerging beauty brands. In addition to their extensive product range, each Ulta Beauty store features a full-service salon providing hair, skin, brow, and makeup services. The brand is deeply committed to diversity, equity, and inclusion, considering all qualified applicants for employment, including those with arrest or conviction records, in accordance with applicable laws and fair chance hiring ordinances.
The Lead Cashier role at Ulta Beauty is a vital position that blends leadership, guest service, and operational excellence. A Lead Cashier is responsible for ensuring efficient guest transactions while maintaining high standards of cleanliness and cashwrap aesthetics in the store. This role serves as a leader within the cashier team, assisting in training new cashiers and cross-training other associates. The Lead Cashier drives store success by focusing on key performance areas such as sales, guest experience, loyalty programs, associate development, and compliance with operational policies. This role requires a passion for delivering an exceptional customer experience and a commitment to meeting Ulta Beauty’s goals related to retail sales, guest loyalty, and operational standards.
The Lead Cashier consistently exemplifies Ulta Beauty’s mission, vision, and values by engaging guests, recommending products and services, and supporting beauty services like makeup applications and skincare consultations. The individual in this role also supports store leadership with cash register operations, associate exit inspections, and ensures cashier accountability. By engaging every guest on the benefits of the loyalty lifecycle, including credit and Ulta’s mobile app, the Lead Cashier contributes to building strong customer relationships and drives loyalty results.
Functioning as both a guest service champion and a people leader, the Lead Cashier fosters an inclusive environment that supports associates and enhances team productivity. The role involves collaboration across the store to execute services and events that enrich the guest experience while meeting sales objectives. The Lead Cashier maintains thorough knowledge of product trends, store procedures, and company policies, ensuring all cash handling duties comply with internal controls and loss prevention standards.
This position demands flexibility, as the Lead Cashier works a schedule that includes days, evenings, weekends, and holidays. Physical activity such as mobility throughout the store, bending, lifting, and coordination are regular aspects of the job. Ulta Beauty values professional development, encouraging ongoing training in brand and category education to help its associates grow and deliver excellent sales performance. Overall, the Lead Cashier role is a dynamic opportunity to lead by example at one of the most recognized names in beauty retailing, where creativity, passion, and exceptional guest experiences intersect.
The Lead Cashier role at Ulta Beauty is a vital position that blends leadership, guest service, and operational excellence. A Lead Cashier is responsible for ensuring efficient guest transactions while maintaining high standards of cleanliness and cashwrap aesthetics in the store. This role serves as a leader within the cashier team, assisting in training new cashiers and cross-training other associates. The Lead Cashier drives store success by focusing on key performance areas such as sales, guest experience, loyalty programs, associate development, and compliance with operational policies. This role requires a passion for delivering an exceptional customer experience and a commitment to meeting Ulta Beauty’s goals related to retail sales, guest loyalty, and operational standards.
The Lead Cashier consistently exemplifies Ulta Beauty’s mission, vision, and values by engaging guests, recommending products and services, and supporting beauty services like makeup applications and skincare consultations. The individual in this role also supports store leadership with cash register operations, associate exit inspections, and ensures cashier accountability. By engaging every guest on the benefits of the loyalty lifecycle, including credit and Ulta’s mobile app, the Lead Cashier contributes to building strong customer relationships and drives loyalty results.
Functioning as both a guest service champion and a people leader, the Lead Cashier fosters an inclusive environment that supports associates and enhances team productivity. The role involves collaboration across the store to execute services and events that enrich the guest experience while meeting sales objectives. The Lead Cashier maintains thorough knowledge of product trends, store procedures, and company policies, ensuring all cash handling duties comply with internal controls and loss prevention standards.
This position demands flexibility, as the Lead Cashier works a schedule that includes days, evenings, weekends, and holidays. Physical activity such as mobility throughout the store, bending, lifting, and coordination are regular aspects of the job. Ulta Beauty values professional development, encouraging ongoing training in brand and category education to help its associates grow and deliver excellent sales performance. Overall, the Lead Cashier role is a dynamic opportunity to lead by example at one of the most recognized names in beauty retailing, where creativity, passion, and exceptional guest experiences intersect.
Job Requirements
- Work a flexible schedule including days, evenings, weekends, and holidays
- Must be 18 years of age or older
- Ability to perform continuous mobility throughout the store including twisting
- Ability to frequently bend, pull, push, crouch, stoop, twist, and reach during the shift
- Ability to frequently lift and/or move up to 25 pounds during the shift
- Continuous coordination and manipulation of objects throughout the shift
- Ability to comply with company dress code
- Ability to adhere to company policies, procedures, and standards
Job Qualifications
- High school diploma preferred
- Two years of relevant work experience or equivalent combination of education and experience preferred
- Proven ability to delegate, multi-task, and problem-solve
- Demonstrated knowledge and passion for guest service and competence in selling
- Experience addressing guest concerns promptly and professionally
- Proven track record of exceeding sales goals
- Experience in training new hires
- Proficient with point of sale systems and Apple devices
- Excellent written and verbal communication skills
- Strong collaboration and interpersonal skills
- Ability to work independently and as part of a team
- Capability to build and maintain customer relationships
- Ability to remain calm, use good judgment, and adapt under pressure
- Commitment to ongoing professional development and training
Job Duties
- Ensure efficient guest transactions and maintain excellence in cashwrap standards including cleanliness and aesthetics
- Assist in training new cashiers and cross-training other associates
- Drive sales, guest experience, and loyalty results by engaging guests and promoting loyalty programs including credit
- Support leadership team with register open and close functions, associate exit inspections, and cashier chat in/outs
- Maintain guest-ready cashwrap displays and impulse fixtures
- Provide exceptional service by greeting guests, personalizing recommendations, handling sales, refunds, and exchanges courteously
- Collaborate with store managers and associates to grow business and execute services and events that enhance guest experiences
- Adhere to company policies, procedures, and dress code
- Ensure proper control of cash and media, and compliance with loss prevention standards
- Maintain overall store cleanliness including cashwrap, sales floor, restrooms, backroom, and break areas
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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