Lead Cashier

Raleigh, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

401(k) Plan

Training and Development

Equal opportunity employer

Job Description

Ulta Beauty is the largest beauty retailer in North America, serving as a premier destination for cosmetics, fragrances, skincare, haircare products, and salon services. With over 25,000 products from approximately 500 well-known and emerging beauty brands, including its own private label, Ulta Beauty continually transforms the world of beauty by bringing possibilities to life through the power of cosmetics and personal care. Each store also features a full-service salon offering hair, skin, brow, and makeup services that enhance the beauty experience for each guest. Ulta Beauty prides itself on creating a culture where energy, passion, and excitement come together, delivering exhilarating buying experiences for true beauty enthusiasts. At Ulta Beauty, the focus is on empowering individuals with beauty, one shade, lash, or cut at a time.

The role of Lead Cashier at Ulta Beauty is vital to the guest experience and operational excellence. This position is responsible for ensuring the efficiency of guest transactions and upholding high standards of cashwrap cleanliness and overall aesthetics. The Lead Cashier supports the store leadership by assisting in cashier training, cross-training associates, and driving performance in sales, guest experience, and loyalty program results. This role requires a proactive, collaborative approach combined with leadership skills to engage and influence associates and guests positively.

The Lead Cashier's responsibilities go beyond typical cashier duties by including tasks such as opening and closing registers, conducting associate exit inspections, and ensuring compliance with company policies and procedures. The ideal candidate is passionate about guest service, excellent at processing transactions, and focused on fostering a welcoming, guest-friendly environment by personally engaging with each visitor and recommending relevant products and services. The Lead Cashier also plays a key role in promoting Ulta Beauty's loyalty programs and credit products, contributing directly to store performance metrics.

This role demands flexibility, as work schedules include evenings, weekends, holidays, and days, and requires the associate to be at least 18 years old. The physical demands include continuous mobility, frequent bending, lifting up to 25 pounds, and other activities necessary for maintaining a high-functioning retail environment. Ulta Beauty is committed to inclusivity, offering equal employment opportunities without discrimination based on race, gender, age, disability, or other protected characteristics.

By joining Ulta Beauty as a Lead Cashier, candidates become part of a vibrant, growth-oriented company where contributions are valued and recognized, and training and development opportunities abound. Being a Lead Cashier here means having the opportunity to not only support store operations but to influence and inspire a team while delivering an exceptional brand experience that leaves a lasting impression on every guest. Whether it’s sharing knowledge about the latest beauty trends or ensuring smooth transactional flow, this role balances hands-on operational duties with leadership and guest interaction, making it a dynamic and rewarding position for those passionate about retail and beauty.

Job Requirements

work a flexible schedule including days, evenings, weekends, and holidays
must be at least 18 years old
continuous mobility throughout the store
frequent bending, pulling, pushing, crouching, stooping, twisting, and reaching during shift
frequent lifting and moving up to 25 pounds
ability to follow Ulta Beauty’s policies, procedures, and dress code

Job Qualifications

high school diploma preferred
two years of relevant work experience or equivalent combination of education and experience preferred
proven ability to delegate, multi-task, and problem-solve
demonstrated knowledge and passion for guest service and sales
experience addressing guest concerns professionally
demonstrated success in exceeding sales goals
skilled in training new hires
proficient with technology such as point of sale systems and Apple devices
excellent written and verbal communication
strong collaboration and interpersonal skills
ability to work independently and as part of a team
ability to build and maintain strong customer relationships
ability to react under pressure and adapt to changing situations

Job Duties

contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty including credit, and retail shrink
ensure each guest receives exceptional service by providing a guest-friendly environment, greeting and engaging each guest, personalizing service, and recommending products or services
courteously handle sales, refunds, and exchanges
pair guests with associates for makeup applications, skin care analysis, and product demonstrations to drive sales
book appointments and support execution of services and in-store events
take ownership over the replenishment, organization, and maintenance of cashwrap displays and impulse fixtures
support leadership by completing cashier chat ins and chat outs and associate exit inspections
assist in training new cashiers and cross-training associates
share guest loyalty program benefits and create excitement around loyalty goals
ensure compliance with policies and standards
complete all transactions and proper cash control
maintain outstanding store standards and cleanliness
protect company assets and minimize loss
participate in ongoing training and collaborate with managers and associates