Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $16.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
professional development program

Job Description

Sizzling Platter LLC operates Wingstop, a renowned restaurant chain dedicated to offering a unique and flavorful dining experience centered around fresh, made-to-order chicken wings. Since its founding in 1994, Wingstop has grown to become a beloved brand synonymous with bold and diverse flavors that attract loyal customers nationwide. Known for its commitment to quality food and exceptional service, Wingstop combines a vibrant atmosphere with an efficient operational model that aims to consistently deliver satisfaction to every guest. The establishment prides itself on fostering a positive team environment where each role plays a key part in achieving both individual and collective success.

The Shift Lead position at Wingstop within Sizzling Platter LLC is an exciting opportunity for individuals passionate about leadership, customer service, and operational excellence. This role serves as a pivotal leader during shifts, responsible for guiding the team, ensuring operational standards are met, and creating an environment where both crew members and guests enjoy an outstanding experience. The Shift Lead acts as the leader on duty and collaborates closely with management to maintain performance levels while upholding Wingstop’s high standards in food quality, presentation, safety, and guest satisfaction.

This position offers flexibility through both full-time and part-time employment options, catering to a variety of scheduling needs. Compensation ranges from $15.00 to $16.00 per hour, with actual pay determined by experience, skills, qualifications, and location. The role provides opportunities for professional development, combining hands-on leadership experience with a supportive work environment that encourages growth. The Shift Lead not only oversees daily restaurant operations but also actively participates in resolving guest concerns, coaching and training crew members, managing opening and closing duties, and ensuring a safe and clean workspace.

Working as a Shift Lead at Wingstop means being part of a team culture that values accountability, teamwork, and continuous improvement. The ability to manage multiple priorities in a fast-paced environment is essential, as is strong communication and problem-solving capability. This role requires physical stamina and dexterity, including standing, walking, lifting, and performing repetitive motions in a kitchen setting. Employees are expected to adhere strictly to food safety and sanitation protocols, helping to maintain the restaurant’s reputation for excellent quality and reliability.

In addition to competitive hourly wages, employees enjoy a comprehensive benefits package that may include medical, dental, and vision insurance, a 401(k) retirement plan, paid time off where applicable, and access to professional development programs. Sizzling Platter LLC is dedicated to providing an inclusive and safe workplace, embracing equal employment opportunities and complying with all federal, state, and local laws.

Joining Wingstop as a Shift Lead offers the chance to build valuable leadership skills in the dynamic food service industry while being part of a brand committed to delivering flavorful food and memorable experiences to its customers.

Job Requirements

  • High school diploma or equivalent
  • previous leadership experience preferred
  • strong communication skills
  • ability to work in a fast-paced environment
  • availability to work flexible shifts including evenings, weekends, and holidays
  • ability to stand and walk for extended periods
  • ability to lift and carry up to 50 pounds
  • ability to perform repetitive motions and work in a kitchen environment

Job Qualifications

  • Previous restaurant or leadership experience preferred
  • strong communication, leadership, and problem-solving skills
  • ability to work in a fast-paced environment and manage multiple priorities
  • dependable, accountable, and team-oriented
  • flexible availability, including evenings, weekends, and holidays

Job Duties

  • Lead and support crew members during shifts to ensure smooth operations
  • provide coaching, direction, and real-time feedback to team members
  • deliver excellent guest service and resolve guest concerns professionally
  • ensure food quality, accuracy, and presentation meet Wingstop standards
  • monitor and enforce food safety, sanitation, and cleanliness requirements
  • assist with opening and closing procedures, including cash handling and shift reporting
  • delegate tasks effectively to maintain efficiency during peak business periods

Job Criteria

Experience

No experience required


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