Lake Compounce - Seasonal Events & Entertainment Supervisor (Daytime Halloween Events)

Herschend Enterprises is a distinguished family-owned company with a rich heritage spanning over 75 years, starting from their discovery of wonder in an Ozark Mountain cave. Today, it stands as the largest family-held themed attractions company, operating over 40 leading attractions and immersive experiences that captivate audiences worldwide. The company is deeply committed to its core mission of Bringing Families Closer Together by Creating Memories Worth Repeating. This mission is brought to life every day by passionate hosts through acts of love and service known as Heartspitality, which blends heartfelt care with outstanding hospitality. As an equal-opportunity employer, Herschend emphasizes creating an inclusive environment where guests, hosts, and partners are welcomed, valued, and respected equally. This focus on inclusivity is integral to the company’s daily operations and cultural fabric.

The role available is the Events & Entertainment Senior Supervisor at Lake Compounce, a seasonal position with a focus on daytime Halloween events. This position plays a vital supervisory and operational role in ensuring the successful execution of a variety of entertainment initiatives, including events, shows, character interactions, and overall atmospheric entertainment designed to enhance the guest experience significantly. As a Senior Supervisor, you will be expected to lead by example, embodying the core values of Lake Compounce, provide mentorship and coaching to the entertainment team, and ensure compliance with all company policies and safety regulations. You will also be tasked with hands-on duties such as backfilling event positions as needed and assisting with scheduling and timekeeping.

On the departmental level, the Senior Supervisor collaborates closely with both park and corporate event leadership to assess and improve entertainment strategies, manage multiple concurrent event projects from conceptualization through execution, and maintain the accuracy of the park event calendar. The role also includes direct involvement in live show productions and ensuring smooth operational coordination with other park teams before, during, and after events. A crucial aspect of this position is proactive problem-solving during events to maintain high standards of guest satisfaction and operational safety.

The ideal candidate will be fluent in English, with additional bilingual skills such as Spanish considered an advantage. Educational preferences include a high school diploma or GED, coupled with at least two years of experience in shows, acting, choreography, or performance events. Required are strong communication skills, the ability to work under pressure, flexibility for varied schedules including nights, weekends, and holidays, and the physical capability to manage demanding environments and activities typical of theme park entertainment settings.

Working at Lake Compounce offers dynamic and varied experiences, from office settings to interactive outdoor park environments with exposure to diverse weather conditions and the vibrant park atmosphere. Employees benefit from a flexible schedule, opportunities for cross-training, free admission to all Palace Entertainment parks, and special access to exclusive company events. This role is perfect for someone passionate about delivering memorable guest experiences and seeking a fun, engaging role within an innovative company.