Kitchen Service Associate

T&T Supermarket is a prominent retail grocery chain recognized for its extensive selection of Asian food products, exceptional customer service, and commitment to quality. Established with the mission to provide authentic and diverse culinary products, T&T Supermarket has grown into one of the leading Asian supermarket chains in Canada. The company prides itself on offering fresh and innovative products, catering to a wide range of customer preferences while maintaining a welcoming and trustworthy shopping environment. With multiple locations and a strong reputation for quality and customer satisfaction, T&T Supermarket continues to expand and adapt to the evolving needs of its clientele.

The position available is within the Kitchen Department, reporting directly to the Kitchen Department Head. This role is essential to the preparation and presentation of a variety of kitchen products including BBQ items, hot foods, dim sum, sushi, and other cooked delicacies. The successful candidate will be responsible for frying, cutting, packing, weighing, labeling, and preparing various food products ahead of customer demand to ensure availability and freshness. This role also involves maintaining attractive and well-stocked product displays in sales areas and display coolers to entice customers.

In addition to food preparation, the role requires delivering excellent customer service by greeting customers with enthusiasm, assisting them in selecting products, and providing recommendations when needed. The worker must ensure all products comply with food safety standards, maintain freshness, and follow FIFO (First In, First Out) inventory practices. Maintaining workplace cleanliness, including washing and caring for kitchen tools, is also a critical part of the job. The position requires managing inventory replenishment, verifying and processing expired products, handling customer orders, and completing daily sales and checklists as assigned. Flexibility to work in shifts, including weekends, evenings, and statutory holidays, is necessary. Knowledge of kitchen deli product display, promotion, and packaging techniques is preferred. This role contributes directly to the customer experience by providing quality products in a clean, safe, and organized environment while supporting the operational efficiency of the kitchen and sales departments.