Kitchen Manager, Met Opera Grand Tier

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $66,300.00 - $73,700.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Annual bonus
paid vacation days
Paid parental leave
Tuition Reimbursement
Friends-and-family discounts

Job Description

Delaware North's Patina Group is a renowned leader in the premium restaurant and catering industry, known for operating high-profile venues such as Lincoln Center, Walt Disney World, Disneyland, the Empire State Building, Grand Central Station, and the Metropolitan Opera. With over 100 years of history as a family-owned company, Delaware North has built a global reputation for excellence in hospitality. The Patina Group was recently recognized as one of America's Top 25 restaurant groups by Nation's Restaurant News, reflecting its commitment to quality and innovation in the culinary world. The company values its team members and offers unique career growth opportunities across a diverse range of settings, including iconic sports arenas, national parks, casinos, and more. This environment fosters a dynamic work culture where employees are encouraged to develop their skills and achieve their professional goals in the hospitality sector.

The Kitchen Manager role at the Met Opera Grand Tier in New York, New York, presents an exciting opportunity to join this prestigious team. The position is full-time and offers a competitive base salary range of $66,300 to $73,700 annually, with additional earning potential through an annual bonus plan based on both company and individual performance, or a role-based uncapped sales incentive plan. This role centers on maintaining efficient back-of-house operations to support the culinary leadership team and ensure an exceptional guest experience at one of the world’s most renowned cultural venues. Responsibilities include receiving, processing, and properly storing kitchen orders and deliveries daily in line with company protocols. The Kitchen Manager will oversee inventory levels, ensuring all items are organized, stored in a clean environment, and available as needed to meet operational demands.

In this role, you will collaborate closely with the Executive Chef to meet daily product requirements, maintain safety, sanitation, and hygiene standards across all kitchen operations, and ensure all equipment is functioning safely. Monitoring operational costs and adhering to budget guidelines is critical to the success of this position. Additionally, compliance with all relevant health department regulations at local, state, and federal levels will be strictly enforced to guarantee a safe and sanitary work environment. Daily duties also involve opening the employee café and managing bar ordering and inventory to support smooth and effective service throughout the venue.

This role demands strong financial acumen and computer skills, particularly experience with profit and loss statements, budgeting, Microsoft Office Suite programs, and point-of-sale systems. Early morning availability is required to meet the demands of opening operations. Physical stamina is essential as the job involves standing, walking, bending for extended periods, and the ability to carry weights up to 50 lbs. The Kitchen Manager typically works days, including holidays and weekends, reflecting the operational needs of the venue.

Joining Delaware North means becoming part of a worldwide legacy that prioritizes people — including innovative team members like you. The company offers comprehensive benefits to support both personal and professional growth with medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave, tuition reimbursement, and generous discounts at affiliated hotels and resorts. Delaware North is an equal opportunity employer, committed to diversity and inclusion, ensuring all candidates receive fair consideration regardless of race, color, religion, sex, gender identity, national origin, age, disability, veteran status, sexual orientation, or any other protected status. If you are passionate about hospitality and ready to thrive in a vibrant, high-volume culinary environment, apply today to join the award-winning Patina Group and elevate your career at one of New York’s most prestigious cultural venues.

Job Requirements

  • Minimum of three years' experience in a managerial back-of-house position in a full-service, high-volume restaurant, hotel, or other catering outlet
  • ServSafe and Food Handler certification must be obtained within 6 months
  • Strong financial and computer skills
  • Experience working with and understanding of P&Ls and budgeting
  • Knowledge of Microsoft Office Suite programs (Word, Excel, PowerPoint, and Outlook) and point-of-sale (POS) systems
  • Availability to work early mornings
  • Ability to carry up to 50 lbs
  • Standing, walking, and bending for extended periods of time

Job Qualifications

  • Minimum of three years' experience in a managerial back-of-house position in a full-service, high-volume restaurant, hotel, or other catering outlet
  • ServSafe and Food Handler certification must be obtained within 6 months
  • Strong financial and computer skills including experience with P&Ls, budgeting, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and point-of-sale systems
  • Availability to work early mornings

Job Duties

  • Receive, process, and properly store all kitchen orders and deliveries daily in accordance with company protocols
  • Oversee inventory levels, and store all items in a clean, organized manner
  • Work closely with the Executive Chef on daily requests to ensure all necessary products are available on hand
  • Ensure the appropriate safety, sanitation, and hygiene practices are followed across all back-of-house areas and in line with the cleaning schedules, also ensuring kitchen equipment is working and used safely and securely
  • Monitor the kitchen operational costs and ensure budget guidelines are followed
  • Ensure compliance with all local, state, and federal health department regulations
  • Open the employee café daily and oversee bar ordering and inventory to ensure smooth and effective operations

Job Criteria

Experience

Mid Level (3-7 years)


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