Kitchen Lead - Oswego CUSD #308

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $18.50
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Parental leave
Disability Coverage

Job Description

Aramark is a global leader in food and facilities management, proudly serving millions of guests every day across 15 countries. At Aramark, their mission is rooted in service and united by purpose, focusing on delivering great experiences for their employees, partners, communities, and the planet. The company believes that every employee should enjoy equal employment opportunity, foster an inclusive workplace, and grow professionally through various career paths. With a focus on professional growth and development, Aramark offers a work environment that fuels passion, supports new challenges, and encourages a sense of belonging among team members.

The role of a Food Service Worker at Aramark is vital in supporting the day-to-day food operations and maintaining high standards of food quality and customer service. This position is hourly with a compensation of $18.50 per hour. The Food Service Worker assists with food preparation, portioning meals, and serving customers, guided closely by a manager to ensure all service standards and safety requirements are met. The job involves leading aspects of food prep for daily menu items, coordinating setup and breakdown of service stations, cooking using standardized recipes, and maintaining accurate portion control during food service. Additionally, the worker maintains daily temperature logs to comply with food safety guidelines and ensures food quality by taking samples and alerting management to any items that do not meet expectations.

Customer interaction is a significant component of this role, requiring the worker to greet customers warmly, solicit feedback regarding service quality, handle complaints with a positive attitude, and ensure a pleasant dining experience. Maintaining a clean and sanitized workspace is also emphasized, which entails cleaning floors, work areas, equipment, and storage areas regularly. Proper disposal of waste and transferring supplies between storage and work areas are part of the daily responsibilities.

The Food Service Worker is expected to assist with safety observations by reporting hazards promptly and participate in cross-training efforts to cover various roles as needed, including concessions, catering, and special events. Collaboration and team support are essential in delivering efficient service, and workers may be called upon to perform various tasks assigned by management to uphold the quality and effectiveness of the food service operation.

Aramark offers comprehensive employee benefits for eligible staff, including medical, dental, vision care, and work/life support resources. Retirement savings plans such as 401(k), paid parental leave, disability coverage, and paid time off are part of the benefits package, which may vary by location. This role is well-suited for individuals with strong organization, accountability, and interpersonal skills who thrive in a team environment and want to grow their career in food service within a respected multinational company.

Job Requirements

  • High school diploma or equivalent
  • Previous food service or related experience preferred
  • Ability to lift up to 50 pounds
  • Must follow food safety standards and regulations
  • Strong communication skills
  • Ability to stand for extended periods
  • Must be able to work flexible shifts including weekends and holidays
  • Must have Serve Safe Certification or willingness to obtain it
  • Ability to work in a fast-paced environment

Job Qualifications

  • Great customer service and interpersonal skills
  • Strong leadership and supervisory skills
  • Ability to work in a team environment
  • Serve Safe Certification
  • Ability to follow detailed written and verbal instructions
  • Food service experience preferred
  • Requires frequent lifting/transporting hot food items
  • Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

Job Duties

  • Lead all aspects of and assist in preparation of food items for the day and dating products
  • Coordinate and assist in setting up and breaking down stations designated by the manager
  • Cook and otherwise prepare foods according to recipes and directions
  • Responsible for use of accurate portions when preparing and serving items on the line
  • Maintain daily temperature logs
  • Responsible for taking samples of all food items on the line prior to serving the customers
  • Alert management and pull food items that do not meet quality expectations
  • Complete opening and closing station checklists
  • Greet customers as they approach and leave the serving line
  • Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile
  • Coordinate and assist in maintaining a clean work station including floors, work areas, equipment, walls, refrigerators, and meat blocks
  • Ensures that all work areas and serving utensils are cleaned and sanitized
  • Responsible for accurate disposal of waste from the service line
  • Transfers supplies and equipment between storage and work areas by hand or by cart
  • Assist with daily safety observations and report safety hazards discovered in the location to management immediately
  • Cross-train in areas as the need arises
  • Able to work in concessions, catering, and special events required by your manager
  • Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
  • Completion of any task requested by a supervisor or member of the Aramark management team
  • Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers
  • Request support from utility workers for sanitation issues of the line as needed

Job Criteria

Experience

No experience required


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