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Kitchen Ambassador

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

flexible schedule
Growth opportunity
Employee status

Job Description

Picnic is a pioneering company transforming the workplace lunch experience by partnering with top local restaurants to deliver high-quality, individually packed meals affordably and seamlessly. Established with a mission to benefit employees, employers, and local eateries alike, Picnic uses an innovative batching system to process hundreds of orders without fees or tips, redefining convenience and quality in office dining. As a fast-growing tech-enabled food service company, Picnic emphasizes a collaborative, dynamic, and supportive environment focused on operational excellence and customer satisfaction.

We are currently seeking a Kitchen Ambassador to serve as the primary on-site representative within our cloud kitchen facilities located in Washington DC. This part-time, in-person role plays a critical part in maintaining the smooth flow of food orders from kitchen partners to courier pickup, ensuring accuracy, timeliness, and organization throughout the process. The Kitchen Ambassador will collaborate closely with kitchen operators to verify, sort, and stage orders, prepare meals for efficient courier handoff, and maintain clean and orderly staging areas. This position requires excellent communication skills, both in person and digitally, to effectively manage real-time updates between kitchen staff, drivers, and Picnic operations.

Responsible for supporting daily lunch rush operations, the ideal candidate will be comfortable working in fast-paced kitchen environments and able to stay organized and composed under pressure. The role offers notable leadership opportunities for those who demonstrate strong ownership, operational awareness, and teamwork, with potential responsibilities including shift coordination, driver flow management, and training support. The position requires physical stamina, with the ability to lift up to 30 pounds and remain on your feet during busy periods.

This employee role offers an hourly wage of $18 to $20 and includes benefits such as a flexible schedule and career growth opportunities within a rapidly expanding company. Scheduled consistently Monday through Friday during lunchtime shifts, the Kitchen Ambassador has the chance to make a meaningful impact on both Picnic’s operational success and customer satisfaction. This position is perfect for individuals who enjoy hands-on operations, working closely with kitchen teams, and problem-solving in a fast-paced, collaborative environment.

Job Requirements

  • Part time employment
  • Physical ability to lift up to 30 pounds
  • Experience in food service or kitchen operations preferred
  • Strong communication skills
  • Ability to work consistently Monday through Friday lunch shifts
  • Comfortable working in food production environments
  • English proficiency
  • Ownership mindset and attention to detail

Job Qualifications

  • Ability to lift up to 30 pounds
  • Strong communication skills in person and digital
  • English proficiency required
  • Comfort working in kitchen or food production environments
  • Ability to stay organized and calm in a fast paced setting
  • Experience in food service, kitchen operations, or logistics is helpful but not required
  • Leadership experience or interest is a plus
  • iPhone or Android smartphone

Job Duties

  • Coordinate directly with kitchen operators to receive completed orders
  • Verify, sort, and stage orders accurately for courier pickup
  • Move orders to designated pickup zones and delivery racks
  • Ensure orders are labeled, organized, and ready on time
  • Act as the primary Picnic point of contact for kitchen staff
  • Communicate real time updates between kitchens, drivers, and Picnic operations
  • Maintain clean, organized, and efficient staging areas
  • Support daily kitchen operations during lunch rush
  • Identify bottlenecks or issues and escalate as needed
  • Help onboard and support courier drivers at the kitchen level
  • Provide feedback to operations leadership on kitchen workflow improvements

Job Criteria

Experience

No experience required


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