KFC General Manager

KFC, a globally recognized fast-food restaurant chain, is proudly known for its legendary fried chicken and southern hospitality. Each KFC location, including the one at 1831 Keyser Avenue, Scranton, PA, prides itself on delivering a dining experience that goes beyond just serving meals – it’s about creating moments of joy and comfort for customers. The particular restaurant in Scranton is independently owned and operated by a franchisee. This means that while KFC sets high standards and provides brand support, the day-to-day operations and employment decisions are managed locally by the franchisee. As a cornerstone in the restaurant industry, KFC continues to grow by franchising strong leaders who are passionate about food service and community engagement.

The position offered is for a Restaurant General Manager role, which is a pivotal leadership role responsible for managing and driving a location that generates over $1 million in annual revenue. This is an exciting opportunity for individuals who have already demonstrated successful management in the restaurant or retail sectors and are looking to elevate their careers in a challenging and rewarding environment. The General Manager oversees every aspect of the restaurant’s operations, from team leadership and customer service excellence to financial management and ensuring adherence to the brand’s quality standards and operational procedures.

In this role, the General Manager is entrusted with the responsibility of growing the business and leading a team to deliver an exceptional customer experience synonymous with the KFC brand. Candidates will be trained comprehensively, equipping them with the skills and knowledge required to succeed, but must already possess key attributes such as strong leadership potential, a passion for customer service, and an eagerness to work in a dynamic and fast-paced environment. The role suits someone who thrives on challenges, values teamwork, and has a genuine desire to contribute to a great culture where honesty, energy, motivation, and fun are core values. Besides the operational responsibilities, the General Manager will also handle tasks like making deposits, so reliable transportation is required.

This position offers more than just a paycheck; it’s about taking ownership, having fun, making new friends, and building a thriving business that enriches the community. KFC Corporation values diversity and is an Equal Opportunity Employer, supporting an inclusive workplace culture regardless of race, gender, age, national origin, and other protected statuses. Hiring decisions are made by the franchisee employer of this specific restaurant location. Candidates should be at least 18 years old and have a valid driver’s license. This role provides a platform for career growth in the fast-food industry, with excellent exposure to business management, staff development, and customer engagement.