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KFC Assistant Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k)
Career development opportunities
training programs

Job Description

KFC, one of the world's most iconic fried chicken brands, operates with a mission that goes beyond just feeding people – it aims to fulfill lives by delivering meals with genuine southern hospitality. Founded in 1952, KFC has grown into a global fast-food powerhouse serving millions of customers daily with its distinct blend of crispy, flavorful chicken and a welcoming environment. Located at 297 S. Schmale Road, Carol Stream, IL, this particular franchise operates as an independently owned and operated restaurant, part of the larger KFC network that prioritizes both customer satisfaction and employee growth. The franchise offers a vibrant workplace culture characterized by honesty, energy, motivation, and fun, all of which contribute to making every shift enjoyable and rewarding for team members. The culture nurtures leadership and teamwork, aiming to create an environment where employees feel valued and inspired to surpass high standards. This is where the role of Assistant Restaurant Manager becomes essential.

The Assistant Restaurant Manager at this KFC location plays a pivotal role as the second in command of a business generating over $1 million annually. This role is ideal for individuals who aspire to manage their own business but require the foundation and training provided by a strong team environment. As an Assistant Manager, you will collaborate closely with the Restaurant General Manager to drive the business forward by ensuring operational excellence, exceptional customer service, and a positive team atmosphere. Your leadership will be instrumental in motivating and guiding the restaurant team to not only meet but exceed customer expectations, specifically in delivering great-tasting chicken with a smile. The position offers comprehensive training designed to prepare you with all the necessary knowledge and skills to succeed.

This job is more than just a paycheck; it is about developing a fulfilling career where personal growth is as important as business success. The Assistant Manager helps cultivate a workplace where employees feel excited to come to work and customers leave satisfied, eager to return. Key responsibilities include fostering a winning team environment, maintaining high operational standards, supporting daily restaurant functions, and handling some business transactions such as deposits. Candidates must be energetic, honest, motivational, and fun, embodying the great culture that KFC champions. The role also requires a willingness to take on challenges and adapt to the ever-changing dynamics of the restaurant business.

Additionally, employment is at the franchise level, meaning the selected candidate will be directly employed by the franchisee who independently manages all hiring, wages, and benefits. This underscores a personalized approach to employment offering a unique, localized work experience within the framework of a globally recognized brand. KFC promotes equal opportunity employment and ensures all applicants are considered fairly, regardless of background or personal characteristics. This opportunity is perfect for those aged 18 or older, with a valid driver’s license and reliable transportation, ready to embark on an exciting career in restaurant management with one of the most respected brands in the industry.

Job Requirements

  • at least 18 years old
  • valid driver’s license
  • reliable personal transportation
  • willingness to work flexible hours including weekends
  • ability to stand for extended periods
  • strong desire to learn and grow
  • ability to handle fast-paced work environment

Job Qualifications

  • high school diploma or equivalent
  • leadership experience preferred
  • strong communication and interpersonal skills
  • customer service orientation
  • ability to work in a fast-paced environment
  • basic math and cash handling skills

Job Duties

  • lead and motivate a team to achieve high performance
  • ensure exceptional customer service and satisfaction
  • support the Restaurant General Manager in daily operations
  • maintain quality standards in food preparation and cleanliness
  • manage restaurant deposits and cash handling
  • address and resolve customer and team issues
  • participate in training and development programs

Job Criteria

Experience

Entry Level (1-2 years)


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