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KFC Assistant General Manager

Job Overview

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Employment Type

Full-time
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid training
education benefits
employee discount

Job Description

KBP Foods, a part of KBP Brands, stands as one of the nation’s foremost quick-service restaurant organizations with more than 1,000 restaurants across 30+ states. Established just 20 years ago, KBP Foods has experienced remarkable growth, maintaining a vision to be a great place to work, a great place to eat, and a great place to own. This commitment extends beyond customers to employees, fostering an inclusive culture where individuals are empowered to thrive both professionally and personally. As an energetic, entrepreneurial company, KBP Foods offers its workforce a dynamic environment filled with opportunities for advancement, personal development, and financial growth in the fast-paced restaurant industry.

KFC, operating under KBP Foods, is an iconic brand recognized worldwide for its delicious offerings and exemplary customer service. The brand thrives on delivering exceptional guest experiences, operational excellence, and teamwork, positioning itself as a leader in the quick-service segment. Joining KFC as an Assistant General Manager means stepping into a role pivotal to maintaining these high standards and advancing the company’s success.

As an Assistant General Manager at KFC within KBP Foods, you will play a fundamental role in orchestrating the daily operations of the restaurant. Your leadership will influence team performance by fostering a positive, supportive work environment focused on collaboration and continuous improvement. You will be directly responsible for overseeing key areas including staff training, scheduling, coaching, and motivating the team to meet and exceed brand standards. Operational duties will include managing cash handling, inventory control, and ensuring compliance with all company policies to guarantee smooth and efficient restaurant workflows.

Beyond operational management, you will ensure that food quality, preparation, and presentation meet KFC's renowned standards. This role demands vigilance in enforcing safety and cleanliness protocols, thereby creating a secure and sanitary environment for both employees and guests. Additionally, you will actively manage labor and food costs with the goal of optimizing profitability, all while anticipating and resolving challenges that naturally arise in a busy restaurant setting.

KBP Foods values growth and development, and as an Assistant General Manager, you are encouraged to enhance your leadership skills through internal development programs designed to prepare you for General Manager and above-store positions. Employees gain exclusive access to programs such as KBP Cares, a nonprofit aiding staff during unforeseen hardships, alongside medical, dental, and vision benefits, paid time off, and paid training. Opportunities for educational advancement are abundant, including free GED programs, college scholarships, and access to free online tuition.

Financial incentives are an added advantage, with eligibility for a quarterly bonus program based on restaurant performance, acknowledging your direct contribution to the business’s success. Employee perks such as free shift meals and discounts at KFC restaurants further enhance the workplace experience.

KBP Foods is looking for driven, passionate individuals eager to join a thriving quick-service restaurant environment. If you possess a proactive mindset, a passion for excellent service, and a desire to advance within a supportive and energetic company, the Assistant General Manager position at KFC is an excellent opportunity for you.

Job Requirements

  • Must be at least 18 years old
  • Availability to close the restaurant at least two nights a week
  • Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment

Job Qualifications

  • At least one year of experience as an Assistant General Manager in food service or retail, with profit and loss responsibility
  • Quick service experience preferred
  • Strong leadership and team management skills
  • Excellent communication and customer service abilities
  • Ability to work well under pressure and in a fast-paced environment

Job Duties

  • Lead, train, schedule, and coach your team to create a positive and productive work environment
  • Deliver excellent guest service and resolve issues quickly to ensure memorable dining experiences
  • Oversee daily operations, including inventory, cash handling, and compliance with company policies
  • Maintain KFC's standards for food quality, preparation, and presentation
  • Enforce safety and cleanliness standards to provide a safe environment for guests and employees
  • Manage labor and food costs to maximize profitability
  • Anticipate and resolve challenges that arise during your shift

Job Criteria

Experience

Mid Level (3-7 years)


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