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KFC Assistant General Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $17.00 - $23.00
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Work Schedule

Day Shifts
Weekend Shifts
Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
education benefits
employee discount
Paid training

Job Description

KBP Foods, part of KBP Brands, is a leading restaurant franchise group known for operating over 1,000 KFC restaurants across more than 30 states. In just two decades, KBP Foods has grown exponentially and established itself as a prominent player in the quick-service restaurant industry. Recognized for fostering an inclusive culture, KBP Foods provides numerous growth opportunities, ensuring employees can thrive both personally and professionally. The company’s core vision is straightforward: to be a great place to work, a great place to eat, and a great place to own. This vision reflects not only in their operational excellence but also in their commitment to employee development and community support through initiatives such as KBP Cares, a nonprofit dedicated to helping employees in times of hardship.

The role of Assistant General Manager at KFC under KBP Foods offers a dynamic and rewarding opportunity for individuals passionate about restaurant management. This position is situated in Lapeer's bustling 435 S. Main Street location and comes with a competitive hourly salary range of $17 to $23. As an Assistant General Manager, you'll play a critical role in delivering exceptional customer service, maintaining operational standards, and leading a motivated team. This is a fast-paced environment where leadership skills and operational acumen go hand in hand to ensure the highest quality of food and service.

Joining KFC as an Assistant General Manager provides clear pathways for career advancement through KBP Foods’ robust internal leadership development program, including opportunities to advance to General Manager and above-store positions. Employees benefit from a comprehensive package including medical, dental, and vision insurance, paid time off, and educational benefits such as GED programs, college scholarships, and free online tuition. Moreover, you’ll enjoy perks like free shift meals and employee discounts.

The Assistant General Manager is responsible for overseeing daily restaurant operations which include inventory management, cash handling, adherence to company policies, and sustaining KFC’s exacting standards for food preparation and presentation. Leadership is at the heart of this role, as you will train, schedule, and coach your team to create a positive and efficient work environment. Another crucial aspect is enforcing safety and cleanliness protocols to maintain a safe atmosphere for both guests and staff, as well as managing labor and food costs to optimize profitability.

You will be entering a role where problem-solving on the fly is essential, addressing challenges as they arise during shifts. Your ability to resolve guest issues swiftly to ensure memorable dining experiences will be a key indicator of success. Eligible Assistant General Managers also have the opportunity to participate in a quarterly bonus program based on restaurant performance, incentivizing excellence and teamwork.

This position requires at least one year of experience as an Assistant General Manager in a food service or retail setting, preferably within quick-service restaurants, along with profit and loss responsibility. Candidates must be at least 18 years old and available to close the restaurant at least two nights per week. Physical stamina is essential, including the ability to lift heavy objects, stand and walk throughout shifts, maneuver safely in compact spaces, and operate restaurant equipment effectively.

KBP Brands and KFC Corporation are committed to equal employment opportunities and encourage individuals from diverse backgrounds to apply. Employment offers may be contingent on background checks and proof of eligibility. Whether working at corporate or franchised locations, this role offers a vibrant career path within a supportive and growing company dedicated to operational excellence and employee success.

Job Requirements

  • Must be at least 18 years old
  • availability to close the restaurant at least two nights a week
  • physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment
  • prior experience as an assistant general manager in food service or retail with profit and loss responsibility
  • ability to work in a fast-paced environment
  • commitment to uphold company standards and policies

Job Qualifications

  • At least one year of experience as an assistant general manager in food service or retail with profit and loss responsibility
  • quick service experience preferred
  • strong leadership and team management skills
  • excellent customer service and problem-solving abilities
  • ability to manage multiple priorities in a fast-paced environment
  • effective communication and interpersonal skills
  • high school diploma or equivalent

Job Duties

  • Lead, train, schedule, and coach team members to create a positive and productive work environment
  • deliver excellent guest service and resolve issues quickly to ensure memorable dining experiences
  • oversee daily operations including inventory management, cash handling, and compliance with company policies
  • maintain KFC's standards for food quality, preparation, and presentation
  • enforce safety and cleanliness standards to provide a safe environment for guests and employees
  • manage labor and food costs to maximize profitability
  • anticipate and resolve challenges that arise during your shift

Job Criteria

Experience

Mid Level (3-7 years)


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