Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $29.50 - $31.50
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
Meal Allowances

Job Description

The hiring establishment is a hotel that prides itself on delivering exceptional hospitality experiences to guests through a combination of outstanding service, high-quality food, and a welcoming environment. As a part of the food and beverage department at this hotel, the role demands a commitment to excellence and professionalism in culinary operations. The hotel operates in a dynamic and fast-paced environment where consistency, attention to detail, and guest satisfaction are paramount. The company emphasizes rigorous compliance with health and safety regulations, staff training, and operational efficiency. This position is a full-time employment opportunity that typically involves variable working hours including weekends, holidays, and alternate shifts to accommodate the needs of the business.

The role of Food and Beverage Manager within this hotel is crucial in ensuring the smooth and efficient operation of the kitchen and dining service areas. This individual is responsible for planning and directing food preparation activities across assigned food and beverage sections to ensure that guests receive the highest standards of food quality and service daily. The manager leads, supervises, and evaluates culinary team members, developing a productive and motivated workforce that meets and exceeds guest expectations. Responsibilities include managing daily kitchen operations, maintaining inventory, controlling food costs, adhering to safety and sanitation standards, and resolving guest issues proactively. The role also involves budget management and analyzing cost and revenue reports to optimize profitability. This position requires an individual with strong leadership, organizational, and communication skills, as well as a solid background in culinary arts and food service management. The Food and Beverage Manager plays a pivotal role in upholding the hotel's reputation for excellence and contributing to an exceptional guest dining experience, making them an integral member of the culinary and management team.

Job Requirements

  • Completion of an approved culinary program or apprenticeship
  • Two years of culinary experience in hotel environment
  • Prior supervisory experience desired
  • Ability to lead and mentor team members
  • Ability to monitor labor costs
  • Completion of required training
  • Strong verbal communication skills
  • Ability to handle confidential information
  • Positive attitude
  • Professional demeanor
  • Ability to use POS systems
  • Strong attention to detail
  • Ability to multitask
  • Ability to read and write effectively
  • Fluent in English
  • ServSafe Card or willingness to obtain within 30 days
  • Willingness to work varying schedules including weekends and holidays
  • Maintain clean appearance and professional demeanor

Job Qualifications

  • Completion of an approved culinary program or apprenticeship
  • Associates degree in Culinary Arts preferred
  • Two years of increasingly responsible culinary experience in a hotel environment
  • Prior supervisory experience desired
  • Ability to lead and mentor staff to meet guest expectations
  • Ability to monitor labor and manage labor costs
  • Completion of required training
  • Strong verbal communication skills for guest interaction
  • Discretion in handling confidential information
  • Positive attitude and professional demeanor
  • Strong communication and interpersonal skills
  • Attention to detail
  • Problem-solving skills and ability to remain calm under pressure
  • Ability to use POS computer systems
  • Strong multitasking ability
  • Ability to interpret written and verbal instructions
  • Ability to read and write reports and correspondence
  • Ability to present information effectively
  • Proficiency in English, bilingual in Spanish is a plus
  • Valid current ServSafe Card or ability to obtain within 30 days

Job Duties

  • Manages team members and is responsible for restaurant food preparation
  • Responsible for the overall direction, coordination, and evaluation of staff
  • Carries out supervisory responsibilities in accordance with organization policies and laws
  • Trains team members and assigns work
  • Appraises performance and manages discipline
  • Addresses complaints and resolves problems
  • Monitors kitchen operations to ensure standards exceed guest expectations
  • Takes or recommends corrective action
  • Works to achieve budgeted revenues, controls expenses, and maximizes profitability
  • Utilizes corporate computer programs for forecasts and reports
  • Ensures quality and portion control while minimizing waste
  • Ensures guests receive exceptional service by circulating through dining areas
  • Handles guest concerns immediately
  • Maintains kitchen cleanliness and setup
  • Manages inventory and orders supplies
  • Ensures equipment maintenance
  • Ensures compliance with all food and beverage regulations
  • Monitors SOPs and assists in policy development
  • Participates in management meetings
  • Follows food handling, sanitation, and safety guidelines
  • Wears required PPE and reports safety issues
  • Complies with hazardous material program
  • Reports to work as scheduled
  • Recommends merit decisions and promotions
  • Coordinates guest inquiries and special arrangements
  • Assists in annual budget development
  • Resolves guest complaints within authority
  • Notifies management and security of unusual events or theft

Job Criteria

Experience

Mid Level (3-7 years)


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