Join Us: Care Manager Hiring Event | June 19th | 11AM-4PM

LIFEPlan COO NY is a mission-driven organization committed to enhancing the lives of individuals with intellectual and developmental disabilities (IDD) across New York State. With a footprint spanning 38 counties and providing support to over 20,000 members, LIFEPlan COO NY is recognized for its collaborative, innovative, and empathetic approach in delivering comprehensive care services. They aim to empower every person they serve to live with dignity, opportunity, and meaningful community connections. This dedication to advocacy and personalized service makes LIFEPlan COO NY a leader in the care management sector. The organization offers a supportive team environment, comprehensive training, and ample opportunities for career growth and advancement, fostering both professional and personal development for its employees. LIFEPlan COO NY also emphasizes a flexible work environment blending remote work, field visits, and office-based duties, reflecting modern work trends while maintaining essential privacy standards.

The Care Manager role at LIFEPlan COO NY is pivotal within the care management program, designed to connect members with vital services to support their health and overall quality of life. The Care Manager acts as a trusted partner and advocate, working directly with individuals with IDD, their families, and service providers to develop and monitor person-centered Life Plans. These plans are carefully crafted through comprehensive assessments to meet medical, behavioral, social, and community needs, ensuring that every member has access to healthcare, educational opportunities, employment resources, and community engagement. The Care Manager oversees coordination of services under several programs such as Health Home Care, HCBS Basic Plan Support, and State Paid Care Management services and may also support specific groups like Willowbrook Class Members.

This is not a remote-only position; it requires a dynamic professional comfortable with travel across the designated service area to meet members in their homes or community settings. The role combines office work, remote tasks, and field visits, ensuring that members receive consistent, quality care. Care Managers use electronic health records and telehealth technologies to maintain accurate documentation and facilitate effective communication. Key to success in this role is advocacy that promotes self-determination and community inclusion, resolved conflicts through team planning, and precise compliance with regulatory and organizational standards such as HIPAA and OPWDD requirements. Prospective candidates should be prepared to work flexible hours, including evenings and weekends when necessary, to meet member needs and deadlines. This position requires a valid driver's license and reliable vehicle to enable frequent travel between sites.

LIFEPlan COO NY holds a strong commitment to equal employment opportunities and adheres to all applicable federal, state, and local laws prohibiting discrimination. By joining LIFEPlan COO NY as a Care Manager, professionals become part of a dedicated team that genuinely makes a difference in the lives of individuals with IDD—helping them to achieve their goals, foster community ties, and live healthier, fulfilling lives. For those passionate about making an impact in healthcare and social services, this role offers a meaningful and rewarding career path along with a competitive compensation package and comprehensive benefits.