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Internet Sales Associate

Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k)

Job Description

Vallejo Hyundai is a prominent automotive dealership located in Vallejo, California, specializing in the sales of new and pre-owned Hyundai vehicles. As part of a well-established automotive group, Vallejo Hyundai prides itself on offering a comprehensive car buying experience through dedicated customer service, a wide inventory selection, and competitive pricing. Known for embracing modern sales techniques and digital tools, the dealership has positioned itself as a leader in the automotive sales industry within the local market. Customers rely on Vallejo Hyundai for quality vehicles, transparent transactions, and ongoing support through financing and service departments.

The role of Internet Sales Associate at Vallejo Hyundai is a dynamic and crucial position within the dealership's sales team. This full-time position demands an enthusiastic, motivated individual who thrives in a fast-paced, technology-driven environment. The primary responsibility involves managing inbound internet leads generated through the dealership's robust online platforms. This entails responding rapidly and professionally to customer inquiries made via email, phone, or text messaging. The Internet Sales Associate must efficiently convert these digital inquiries into showroom appointments and eventual vehicle sales, playing a vital role in driving the dealership’s digital sales funnel.

This position is performance-driven, emphasizing responsiveness, consistency, and strong communication skills. The ideal candidate is well-versed in CRM systems and digital tools, able to multitask effectively, and maintain meticulous records of lead activity and customer interactions. Collaboration with the wider sales team is essential to ensure a seamless customer journey from initial inquiry through to vehicle delivery. Beyond sales, the role requires continuous improvement in product knowledge and sales techniques, keeping up to date with Hyundai vehicle offerings and evolving digital communication strategies.

Vallejo Hyundai offers a competitive compensation plan complemented by comprehensive benefits, including health, dental, vision insurance, paid time off, and a 401(k) retirement plan. Working here provides the opportunity to grow within a motivated, results-oriented organization that values accountability and performance. Employees benefit from a supportive leadership team that encourages career development and advancement opportunities within the dealership. This position is ideal for candidates seeking to leverage their internet sales skills in a high-volume, digitally advanced automotive dealership setting.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in automotive sales or internet sales preferred
  • Strong communication skills
  • Ability to multitask and manage numerous leads simultaneously
  • Proficiency with CRM software and digital communication tools
  • Strong organizational skills and attention to detail
  • Valid driver’s license with a clean driving record

Job Qualifications

  • Prior automotive sales or BDC/internet sales experience preferred
  • Strong written and verbal communication skills
  • Ability to multitask and manage a high volume of leads
  • High level of organization and attention to detail
  • Positive attitude with a strong work ethic
  • Comfortable using CRM systems and digital communication tools
  • Valid driver's license and clean driving record

Job Duties

  • Respond to all internet leads promptly and professionally
  • Set, confirm, and manage customer appointments
  • Maintain consistent follow-up using CRM tools and processes
  • Engage customers with accurate vehicle information, pricing, and availability
  • Work closely with the sales team to ensure a seamless handoff and customer experience
  • Track lead activity, appointments, and conversions
  • Achieve and exceed KPIs including response time, appointment set rate, show rate, and sales conversion
  • Continuously improve product knowledge and digital communication skills

Job Criteria

Experience

No experience required


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